It’s not business as usual

Due to the global COVID-19 pandemic, we have modified operations across Jeni’s in several ways to protect the health and safety of our employees, customers, and communities. Because of these changes, you may find that your Jeni’s experience is a little different than you are used to. We apologize for any inconvenience and ask for your patience and understanding—please bear with us.

See below for some recent changes 👇

Scoop Shops

The majority of our scoop shops are open with modified operations, and business hours vary per location. Please call your neighborhood shop to make sure it is open.

With widespread vaccine availability, the CDC is now recommending that fully vaccinated people can resume indoor activities without wearing a mask, except where required by local regulations or law. Facial coverings are now optional for fully vaccinated customers in our scoop shops, unless local regulations require them by law.

Additionally, we have modified our service and operations in the following ways:

  • No flavor sampling
  • No indoor seating / dining-in

Pickup and local delivery can be ordered in advance via or our local delivery app (search “Jeni’s” in the app store). If you live within 5 miles of a scoop shop, this is the fastest and cheapest way to get pints delivered—and delivery is always free when you order four or more pints.

Note: Due to a COVID-19-related carbon dioxide shortage in the US, we are currently unable to obtain enough dry ice to offer it in our shops. We apologize profusely for the inconvenience, particularly for anybody traveling.

If you don’t see a flavor you are looking for, it’s currently unavailable or out of stock, sorry!

Shipping from

There is a four-pint minimum per order—each shipment needs to have at least four pints.

At checkout, the shipping methods will show the week your shipment will delivered (we cannot guarantee a specific day, only what is shown). We will ship your order as soon as possible and your account will be updated via email with tracking information as soon as the status of your order changes.

We are currently not offering priority overnight service.

If you don’t see a flavor you are looking for, it’s currently unavailable or out of stock, sorry!

Bulk Orders

Please allow up to two weeks of processing time before your orders ship.