Sorry, we do not franchise. We own and operate all of our scoop shops. While there are plenty of great franchised businesses out there, we prefer to remain exclusively in control of the quality of our products and services. Plus we love the day-to-day work of what we do!
You can find our pints, ice cream sandwiches, and sauces on the shelves of many grocery stores across the country. Go to our Where to Buy page to find the closest place to buy Jeni’s near you.
We offer flat rate shipping—you can order as much as you like and pay the same price—starting at $13, based on the shipping destination. We also offer Priority Overnight, the cost of which is calculated at checkout.
You can find our flat rate shipping costs here.
We currently have two types of gift cards:
We’re working towards having interchangeable gift cards that can be purchased and redeemed in both places, but we’re not quite there yet.
You can check the balance of Online Gift Certificates here.
Yes, many of our ice creams, frozen yogurts, sorbets, ice cream sandwiches, and toppings are gluten-free. You can find ingredient and allergen information here.
Our Cherry Lambic and Riesling Poached Pear sorbets are vegan. They’re made with the same bone char-free sugar we use to make our ice creams and frozen yogurts.
In order to create the most impact with our funding, we have committed to supporting three broad initiatives that align with our company mission:
To be considered for a donation, you must be a 501(c)(3) or other qualified charitable organization. If your request supports one or more of the company’s initiatives, please complete our Donation Request Form.
Jeni will happily sign and personalize your copy during a scoop shop opening, special event, speaking engagement, ice cream-making demonstration, or book tour stop, etc. Note: signed copies of Jeni’s first cookbook, Jeni’s Splendid Ice Creams at Home, are available for purchase here.
Whether you’re a mail-order customer or a grocery partner, you now have the opportunity to return the Styrofoam coolers we use to transport your ice cream to your home or store. A pre-printed, postage-paid return label, along with instructions on returning the cooler and box, now accompanies every order. The cost to you is entirely free.
1) Remove the ice cream.
2) Leave the cooler and lid inside the box.
3) Reseal the box with the inside flaps on the outside, so the new label is visible for shipping.
4) Schedule a pickup at usps.com/pickup, or drop it off at any USPS or FedEx location or Jeni’s scoop shop.
Learn more about our Ship Back Program.
It means our company has been endorsed by the international nonprofit B Lab to meet rigorous standards of social and environmental performance, accountability, and transparency. We achieved Certified B Corp status in 2014. Jeni’s is among more than 900 Certified B Corp’s worldwide with one unifying goal: to redefine what success in doing business means.