Join Our Team

THINK YOU’VE GOT WHAT IT TAKES?

Making every ice cream, sorbet, and frozen yogurt. Creating and installing decor in scoop shops. Shooting and editing photos and videos. Writing flavor descriptions and histories. Sharing our story via every social media channel out there. Designing ads, inserts, posters, and clothing. Cooking, serving, and enjoying monthly company lunches. Packaging and delivering pints. Crunching numbers and paying the bills. We do it all ourselves, in-house, and we’re always on the lookout for talent, hustle, and guts.

Think you’ve got what it takes?

BRAND AMBASSADORS FOR JENI'S SPLENDID ICE CREAMS/EAT WELL DISTRIBUTION (PART-TIME)

Food Sample Demonstrator, Food/Product Demonstrator

A sister-company to Jeni’s Splendid Ice Creams, Eat Well Distribution works with emerging food producers that offer unique, high-quality, delicious grocery items.  Eat Well Distribution Brand Ambassadors spread the word about Eat Well’s clients around the country by doing in-store food demonstrations and providing samples while sharing information about the brand and product. They prepare and demonstrate the products while offering samples coupled with facts and information to increase knowledge.

This is a part time hourly position.  Eat Well Distribution requires Brand Ambassadors to transport themselves and their equipment to a variety of retailers in their area.

We’re particularly interested in Brand Ambassadors in the following areas:

Sacramento, CA
San Francisco, CA
Oakland, CA
Seattle, WA
Portland, OR
Chicago, IL
Minneapolis, MN
St. Louis, MO
Richmond, VA
Louisville, KY
Lexington, KY

Brand Ambassadors will:

  • Introduce customers to brand by sharing information about the brand and samples of product
  • Become familiar with a variety of products and provide demonstrations and samples from ice creams to pizzas to jerky
  • Improve appearance of products on shelves
  • Set up and clean up space after the demonstration
  • Follow guidelines and procedures to ensure each sampling event is executed properly
  • Promptly inform clients of results of sampling events by completing demo reports including pictures
  • Stand for the entirety of the demonstration and transport any necessary materials which can include: table, toaster oven, samples, etc
  • Provide excellent customer service

Ambassadors should:

  • be self-motivated, detail-oriented, and confident and comfortable working alone
  • be able to communicate about a variety of food products
  • be very organized
  • communicate well
  • be able to quickly solve problems and answer questions on site

Other requirements:

  • personal transportation: travel is required
  • a flexible schedule

Eat Well Distribution Brand Ambassadors are the voices for the company and must represent all brands in a respectful, professional manner.

Please email [email protected] with your resume and cover letter. Please indicate the general area/locations of the country you are interested in.

EVENTS AMBASSADOR - LOS ANGELES

We’re now hiring Events Shift Leaders & Ambassadors to oversee events, manage scoopers, and help serve our devoted (and brand-­new) customers at events in Los Angeles.

We prefer candidates with events experience, but we are willing to train candidates with flexible schedules and the desire to learn the job and work hard.

HOURS:

They vary, but the majority of hours worked will be during evenings and weekends. Again—an open and flexible schedule is required.

A MUST:

An Events Shift Leader must have a driver’s license and a clean driving record. A motorcycle license—or willingness to obtain one—is a plus.

RESPONSIBILITIES:

  • ­ Overseeing the set up and teardown of events
  • ­ Managing scoopers (a.k.a. Jeni’s Ambassadors)
  • ­ Serving customers at events and providing the supreme customer service for which Jeni’s is known

DESIRED CHARACTERISTICS & ABILITIES:

  • ­ Passionate about good food and enthusiastic when talking about ice cream with customers
  • ­ Supreme customer service skills
  • ­ Ability to work hard and maintain a high quality of work over long periods of time
  • ­ Ability to juggle tasks and work in fast­-paced environments
  • Ability to travel out of city/state with our event team and equipment
  • ­ Reliable and consistent
  • ­ Environmentally aware and community oriented
  • ­ A consistent positive attitude
  • ­ Strength and stamina ­ shift leaders & ambassadors must be able to lift and carry up to 50 lbs

Apply here

FULFILLMENT DRIVER - ATLANTA

The Jeni’s Fulfillment department is in need of a driver for the Atlanta team. The fulfillment driver will work in our warehouse and deliver ice cream to both internal and external customers.Start time and hours will vary by route, however this position is a perfect fit for morning people, work can start as early as 5 a.m.

To be considered for the position candidates must have a valid drivers license with no felony charges and no more than two moving violations in the last two years. We’re looking for someone who will hustle, scrap, focus and compete to support Jeni’s growth and expansion.

Responsibilities:

  • Maintain a warehouse environment appropriate for frozen and dry storage
  • Work within our ERP system (Plex) to ensure inventory accuracy while managing FIFO system for our products
  • Operate both light and medium duty vehicles in the delivery of frozen and dry goods to our scoop shops and wholesale partners
  • Maintain processes and metrics to track accuracy and efficiency
  • Communicate effectively with internal departments and wholesale partners
  • Report daily to supervisors regarding interactions and issues
  • Comply with warehouse safety requirements
  • Responsible for the delivery & return of product and keeping organized paperwork including logs and signature of receipt

The right candidate should be:

  • Equipped with a strong work ethic
  • Able to lift up to 50 lbs and tolerate cold temperatures
  • Observant and detail oriented
  • Positive, professional and upbeat at all times
  • Passion to work for America’s best ice cream company
  • Strong communication skills
  • Able to manage time effectively
  • Warehouse experience preferred
  • Delivery experience preferred

This position offers competitive pay plus incentives such as health benefits, 401k after a full year of employment, sick pay, and paid time off. Jeni’s Splendid Ice Creams offers a 30 day paid sabbatical after three years of continuous employment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Apply here

FOOD SCIENTIST - COLUMBUS

Come work side-by-side with Jeni Britton Bauer to create the best ice creams imaginable.

Come be the first Principal Food Scientist for Jeni’s Splendid Ice Creams

You’ll be a mad scientist, the technical expert of ice cream physics by helping us improve the consistency, texture and body of our ice creams.

You’ll be our problem solver, creative in identifying and solving problems with our ice cream and within our kitchen.

You’ll be the control freak, architect and leader of a quality control team, ensuring that every scoop, whether served in our scoop shop or your home kitchen is perfect.

We’ve been looking for you:

You’re scrappy, resourceful, and tenacious in getting results and meeting seemingly impossible deadlines.

You have strong technical expertise in dairy, milk composition, ice cream physics, or mixes.

You’re obsessive about details.

You’re an open minded problem solver.

You’re passionate about being a force for good.

The words “good enough” don’t exist in your vocabulary.

You have 5 – 7 years of experience as a food scientist, preferably within frozen desserts, natural food products, cheese or other dairy products.

You have a Bachelor’s degree in food science or a related field.

Apply here

 

FULFILLMENT DRIVER - CHICAGO

The Jeni’s Fulfillment department is in need of a driver for the Chicago team. The fulfillment driver will work in our warehouse and deliver ice cream to both internal and external customers.  Start time and hours will vary by route, however this position is a perfect fit for morning people, work can start as early as 5 am.

To be considered for the position candidates must have a valid drivers license with no felony charges and no more than two moving violations in the last two years. We’re looking for someone who will hustle, scrap, focus and compete to support Jeni’s growth and expansion.

Responsibilities:

  • Maintain a warehouse environment appropriate for frozen and dry storage
  • Work within our ERP system (Plex) to ensure inventory accuracy while managing FIFO system for our products
  • Operate both light and medium duty vehicles in the delivery of frozen and dry goods to our scoop shops and wholesale partners
  • Maintain processes and metrics to track accuracy and efficiency
  • Communicate effectively with internal departments and wholesale partners
  • Report daily to supervisors regarding interactions and issues
  • Comply with warehouse safety requirements
  • Responsible for the delivery & return of product and keeping organized paperwork including logs and signature of receipt

The right candidate should be:

  • Equipped with a strong work ethic
  • Able to lift up to 50 lbs and tolerate cold temperatures
  • Observant and detail oriented
  • Positive – able to be professional and upbeat at all times
  • Passion to work for America’s best ice cream company
  • Strong communication skills
  • Able to manage time effectively
  • Warehouse experience preferred
  • Delivery experience preferred

This position offers competitive pay plus incentives such as health benefits, 401k after a full year of employment, sick pay, and paid time off. Jeni’s Splendid Ice Creams offers a 30 day paid sabbatical after three years of continuous employment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Apply here

FULFILLMENT TEAM (CDL) - COLUMBUS

The Jeni’s Fulfillment department is a vital part of the Jeni’s team, delivering ice cream to our scoop shops and shipping ice cream to our retail partners.  To be considered for the position, a valid drivers license with no felony charges and no more than two moving violations in the last two years is required. Must either have a class A or B cdl endorsement or be ready to obtain one through our company. This will include pre-employment and random drug screening as well as a DOT physical. Should posses the ability to operate and stay focused in below freezing environments for extended periods of time and be able to lift 50-80 pounds regularly and routinely.  Summer hours will be required from 6:00am to 2:30pm or 8:00am to 4:30pm.   An eye for detail when considering work equipment and vehicles, processes and safety, previous experience with large powered work equipment a plus. Brains, trustworthiness and a positive attitude will be prized. Full time employee status, earning $11.00/hour for the first month. After a successful completion of the probationary period the wage increases to $12.00/ hr. 30-40 hours a week, must be available to work weekends. Some out of town travel is required, and often includes an overnight stay.

Apply here

FULFILLMENT TEAM (NON-CDL) - COLUMBUS

The Jeni’s Fulfillment department is a vital part of the Jeni’s team, delivering ice cream to our scoop shops and shipping ice cream to our retail partners.  To be considered for the position, a valid drivers license with no felony charges and no more than two moving violations in the last two years is required. Should posses the ability to operate and stay focused in below freezing environments for extended periods of time and be able to lift 50-80 pounds regularly and routinely.  Summer hours will be required from 6:00am to 2:30pm or 8:00am to 4:30pm. An eye for detail when considering work equipment and vehicles, processes and safety, previous experience with large powered work equipment a plus. Brains, trustworthiness and a positive attitude will be prized. Full time employee status, earning $10.00/hour for the first month  After a successful completion of the probationary period the wage increases to $11.00 / hr. 30-40 hours a week, must be available to work weekends.

Apply here

PRODUCTION KITCHEN & BAKERY - COLUMBUS

Jeni’s is seeking seasonal employees to start immediately in our production kitchen.  Seasonal employees would work 40-hours a week from hire date through August.  The starting pay for this position is $9.00/hour, increasing to $9.25/hr after 90 days.  Potential for movement into a specialty such as machine team or prep team with additional premium.  Ice Cream Production Employees will be familiar with what distinguishes Jeni’s Splendid Ice Creams from other ice creams; available to work early mornings, nights, weekends and overtime; able to provide consistent, world-class work with every single batch; exhibit passion for teamwork, an eye for detail, a willingness to clean, stamina (to hand-pint for hours), and the ability to work in an exciting, fast-paced, and cold environment.

Employees will be expected to carry out the day to day production duties such as pint filling, labeling, and dish washing. Employees will be expected to do work inside the freezers and coolers at the kitchen. Employees are expected to stand for 6 to 8 hours at a time and lift 20-40 pounds.

All employees will be required to follow all food and personal safety guidelines outlined by our OSHA and HAACP programs.  In addition, employees will be expected to fill out any logs or forms for regulatory purposes on a daily basis.

Required Qualifications:

  • Strong attendance record at previous employment
  • Hustle and sense of urgency
  • Positive attitude

Desired Qualifications:

  • Food safety knowledge or previous experience in a food production facility or kitchen
  • Experience with medium to large production and kitchen equipment
  • Ability to deliver the high quality product over a period of time
  • Inventory management skills or previous work with an inventory management system

Shifts vary depending on demand and seasonality. 
Current available shifts:

  • 6am to 2:30pm
  • 2:00pm to 10:30pm

Apply here 

PRODUCTION MANAGER - COLUMBUS

As the Production Manager, you are representing everything Jeni and the Kitchen Director expect out of the employees in the kitchen. You are expected to know and follow all Production Employee, Shift Leader, and Assistant Manager expectations to a T. Know them, breathe them, live them… be them. You rock, now prove it by always doing the following:

  • Communicate and carry out the weekly and daily production plans
  • Plan for staffing peaks and valleys compared to the production projections
  • Ensure scheduling is executed efficiently to meet production plans
  • Execute employee performance evaluations and cultivate employee growth
  • Champion all food safety regulations and make sure all rules are followed
  • Develop and maintain accurate production records and logs

In addition to the responsibilities listed above, you will also be responsible for:

  • Daily operations
  • Training and Development
  • Quality Assurance

While your daily schedule will be Monday – Friday, 9:00am-5:30pm, you will be expected to pop in and work nights and weekends as needed to cover assistant managers and shift leaders.

Qualifications:

  • 3 – 5 years of kitchen/production experience
  • 1 – 2 years of management experience in a kitchen/production environment
  • An understanding of what makes Jeni’s unique
  • ServSafe Certified or experience with Food Safety and HAACP programs
  • Working knowledge of quality assurance practices

Apply here 

SCOOP SHOP EMPLOYEE

Scoop shop employees—from ice cream ambassadors to assistant shopkeepers—will be familiar with what distinguishes Jeni’s Splendid Ice Creams from other ice creams; available to work weekends, late nights (past 11 p.m.), and at on-site events; able to provide consistent, world-class service to every single customer; exhibit passion for the community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in an exciting, fast-paced environment.

Apply here

SCOOP SHOP MARKETING MANAGER - COLUMBUS

Jeni’s Splendid Ice Creams is adding a Scoop Shop Marketing Manager in its busy Marketing department!

This person will manage all aspects of marketing for all current and future Jeni’s scoop shops, including but not limited to increasing Jeni’s fan base and spreading the Jeni’s story. The ideal person is a self-motivated, team focused, detail oriented, highly organized, friendly and upbeat individual who is able to problem solve quickly and juggle multiple tasks while remaining cool under the pressure of a busy, fast-paced, but always exciting studio setting.

Essential Duties and Responsibilities

  • Develop and execute strategies/initiatives to increase sales by increasing Jeni’s fan base and spreading the Jeni’s story
  • Manage all scoop shops marketing communication and partner with Shops teams to ensure message alignment regarding all Art + Design initiatives (chalk boards, posters, signage, advertising, packaging, etc.)
  • Collaborate with Jeni and other Marketing channels such as digital and art + design to create and execute an overall Marketing Strategy for all Scoop Shops
  • Design, plan, and execute any initiatives relating to future scoop shop openings (new scoop shop opening events, special events at current scoop shops, etc)

We are looking for someone who

  • Has knowledge of and appreciation for the best ice cream on the planet
  • Has a bachelor’s degree in marketing or a related field
  • 3 – 5 years of experience in a retail marketing role
  • Has excellent communication skills
  • Has flexibility to travel when needed
  • Ready to jump in and get their hands dirty
  • Hatred for office politics

Apply here

SHIPPING TEAM - COLUMBUS

The shipping team is in need of help.  Our team ships the world best ice cream to the world best customers on a daily basis. We are looking for people that can work in sub-zero temperatures, have a strong sense of urgency and an eagle eye for detail.

Duties:
– pick/pack orders in freezer
– construct our cardboard boxes
– lift 70lbs +
– take and maintain inventory levels

Hours are approximately 9:00 am – 6:00 pm, M-F.  There will be long hours and weekend shifts around the December holidays, as well as over time opportunities at other peak times.  $10.00/hour starting pay.

Apply here

SHOPKEEPER - NASHVILLE

Jeni’s Ice Cream is currently searching for Shopkeepers in the Nashville region. A Jeni’s Shopkeeper plays a key leadership role in our growing company, leading a team of 25-30 with a constant focus on providing the world’s best ice cream and the world’s best customer service. Traits you were born with will not be the basis for hiring decisions. But we do discriminate strongly against those who do not hustle, scrap, focus, and compete. The ideal Shopkeeper is self-motivated, team focused, and brings a positive, upbeat energy to everything they do.

We are looking for someone who:

  • Is energetic, with an infectious smile and great communication skills
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of the best ice cream on the planet
  • Is willing to train with us in Columbus for the next couple months, and then relocate to take part in our next great adventure!

Prior management experience, specifically experience in the service industry, is a plus, but not required.

Apply here