Join our team

We are a company of people—human, fallible, imperfect, uneven. Our differences are our strengths. We bring our full selves when we walk through the door. All of it. That’s what gives us our edge. Our mission is making better ice creams and bringing people together. It’s what gets us out of bed in the morning and keeps us up late at night. We pursue that mission like professional athletes do sport: never satisfied, always pressing, moving forward, looking for ways to get better. From science and business to art and design and customer service. And we prize three things above all else: talent, hustle, and guts. Think you’ve got what it takes?

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HQ

Culinary Project Assistant

Team Jeni’s is looking for a new team member who will bring to the team a unique combination of helpfulness, creativity, hustle, basic social media understanding and intuition, project management capability, and culinary know-how. This person will be part muse, part chef, part assistant, part swiss army knife of hustle doing whatever else (sometimes hauling boxes, sometimes cleaning up after a photo shoot) is needed. Occasionally this job will be glam; most of the time it will not. The right person for this position will joyfully tackle both aspects of the role.

This person will directly support Jeni, the Creative team, and the Research & Development team on efforts to show the world all the ways our ice creams, cones, and other culinary endeavors can bring joy into their lives, homes, and communities.

This person will know how to use a sawzall just as well as a stand mixer and be able to speak creative shorthand. For example:

Double lady cake (first book) minus butter + coconut oil. Frost (in four layers) with white frosting in the back of book one and pack the whole thing with white coconut.

The role – described by Jeni:

“Be part of an incredible team devoted to being ever more amazing and serving the humanity of our great city, country, and world. We’ll be high-output, never rest on our laurels, and press onward always. We’ll do events with movie stars and Girl Scouts, and we’ll stand in grocery stores and give samples to amazing people. We’ll say yes more than we’ll ever say no. We’ll face every challenge and figure it out– in tact, on time, and with an ear-to-ear grin. We’ll march in Pride, hand paint lettering, sew decor, and negotiate the whole printing rigamarole. We’ll use our brain and brawn to blow up our resources and make people feel good. And we will always be in search of next. The right candidate will know when the raspberries are perfect, and when to pivot to something else for the shoot — and will feel comfortable making and defending that call. She or he will probably know photoshop a little, understand a color story, as well as all social media functions, bells and whistles. This person follows Elsie Larson, badassboz, Libby Callaway, and Ruthie Lindsey (or you do now) and will have some killer suggestions that we’ve never seen. And, most of all, this person will be just as happy hauling a crate of supplies to the event as she/he is making the cake…because, not gonna lie, that’s gonna be the biggest part of the job.”

Qualifications:

  • Ability to manage a project from beginning to end
  • Ability to interact with a wide range of personalities and implement creative solutions
  • Exceptional interpersonal skills and rock-solid good judgement
  • Off-the-charts bold, unapologetic creativity
  • Culinary chops
  • Track record of producing quality work
  • Excellent time management and organizational skills
  • Experience in client assistance or customer service preferred
  • Bachelor’s degree in a related field preferred

Apply here

Please only contact Jeni’s HR about this job opportunity. We request that applicants don’t contact other members of Team Jeni’s to express interest in this role.

Scoop Shops & Events

events team lead - columbus

Jeni’s Splendid Ice Creams is looking for Columbus Events Team Members to join our team and help serve our beloved customers. We prefer candidates with events experience, but we are willing to train candidates with a flexible schedule, an awesome attitude, a big love of people & Jeni’s ice creams, and the desire to learn the job & work hard.

Responsibilities:

  • Set up and tear down equipment at events
  • Drive company vehicles (including our ice cream truck!)
  • Serve customers at events, providing the world-class customer service for which Jeni’s is known

The right candidate must have:

  • Open & flexible work schedule. Hours vary; the majority occur during evenings and weekends
  • Valid driver’s license and clean driving record [This is a MUST – non-negotiable.]
  • Enthusiasm when talking about Jeni’s ice creams and a passion for good food
  • Supreme customer service skills
  • Consistently positive attitude
  • Ability to work hard and maintain a high quality of work over long periods of time
  • Ability to juggle multiple tasks and work in fast-paced environments
  • Resourcefulness and composure in the face of challenges
  • Environmental awareness and community orientation
  • Strength and stamina – team members must be able to lift and carry up to 40 lbs

Apply here

AMBASSADOR - CHARLOTTE

As an Ambassador, you will:

• Serve the ice cream Time magazine calls “the best in America”

• Gain valuable real-world business and entrepreneurship experience

• Work in an environment oriented around serving each other and making people’s day

• Have opportunities for growth within a growing company

• Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

• Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment

• Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer

  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR SHIFT LEAD - CHARLOTTE

As a Shift Leader, you will:
  • Serve the ice cream Time magazine calls “the best in America”
  • Oversee a shift of Ice Cream Ambassadors
  • Gain valuable real-world business, leadership, management, and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation
Shift Leaders will be expected to:
  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported
  • Be resourceful and calm when challenges come up
  • Have great judgment, common sense, and be skillful interpersonally
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

ASSISTANT SHOPKEEPER - CHARLOTTE

The job of the Assistant Shopkeeper is to partner with and support the Shopkeeper and Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect. The dynamic leadership duo of Shopkeeper and Assistant Shopkeeper runs their shop like it’s their company (while having all of Team Jeni’s there to support them.) They hire, train, schedule, and manage a team of 10-30 Ice Cream Ambassadors while learning about customer service, people management, and soulful entrepreneurship.

We’re growing, and as we grow we will need new Shopkeepers. The best way to hire an exceptional Shopkeeper is to promote an exceptional Assistant Shopkeeper. We think our Assistant Shopkeeper role is the best career development opportunity out there.

The qualified Assistant Shopkeeper candidate:

  • Has a great work ethic, a good heart, exceptional judgment, smarts, and common senseIs energetic, positive, and a skillful communicator
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of what makes our ice creams so splendid
  • Prior management experience, particularly in the service industry, is a plus but is not required.

Assistant Shopkeepers at Jeni’s are offered the following employment benefits:

  • A one-month paid sabbatical after three years of continuous service
  • Excellent medical benefits (for full-time employees)
  • 4% match on 401k contribution after 1 year of employment (for qualifying employees)
  • Competitive pay and paid time off
  • Annual paid day to volunteer for a non-profit organization that matters to you
  • 50% off ice cream

Qualified candidates can follow up their online application with a resume, cover letter and compensation requirement emailed to jordan.mork@jenis.com.

assistant shopkeeper - alpharetta, ga

As a Shift Leader, you will:
  • Serve the ice cream Time magazine calls “the best in America”
  • Oversee a shift of Ice Cream Ambassadors
  • Gain valuable real-world business, leadership, management, and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation
Shift Leaders will be expected to:
  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported
  • Be resourceful and calm when challenges come up
  • Have great judgment, common sense, and be skillful interpersonally
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

ambassador shift lead - Alpharetta, GA

As a Shift Leader, you will:
  • Serve the ice cream Time magazine calls “the best in America”
  • Oversee a shift of Ice Cream Ambassadors
  • Gain valuable real-world business, leadership, management, and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation
Shift Leaders will be expected to:
  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported
  • Be resourceful and calm when challenges come up
  • Have great judgment, common sense, and be skillful interpersonally
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

District Manager - DC

Jeni’s Splendid Ice Creams is currently looking for a District Manager in the Washington, D.C. area. Our District Managers work to develop a team of leaders focused on creating an unparalleled experience in our scoop shops while managing the day-to-day logistics of selling the world’s greatest ice creams. The District Manager will oversee a region of shops, ensuring that they offer world-class customer service while building community at each location. They’ll provide direction and leadership for their team of Shopkeepers while overcoming challenges and working towards each shop’s financial and operational goals.

The ideal candidate is someone who:

  • Is energetic, with an infectious smile and great written and verbal communication skills
  • Can lead a team of leaders with a collaborative and positive style
  • Is highly organized, self-motivated and excels in a team environment
  • Has knowledge and appreciation of what makes Jeni’s, both the ice creams and the company, unique and splendid

The right candidate must have:

  • A Bachelor’s degree (preferred but not required)
  • Extensive experience in customer service, with a focus on developing talent to next level positions
  • Experience with managing budgets and P&Ls
  • 2 + years experience managing 2 or more stores, departments or units in a retail or food operation, with a focus on both service and operations

Apply here

District Manager - Columbus

Jeni’s Splendid Ice Creams is currently looking for a District Manager in the Columbus, OH area. Our District Managers work to develop a team of leaders focused on creating an unparalleled experience in our scoop shops while managing the day-to-day logistics of selling the world’s greatest ice creams. The District Manager will oversee a region of shops, ensuring that they offer world-class customer service while building community at each location. They’ll provide direction and leadership for their team of Shopkeepers while overcoming challenges and working towards each shop’s financial and operational goals.

The ideal candidate is someone who:

  • Is energetic, with an infectious smile and great written and verbal communication skills
  • Can lead a team of leaders with a collaborative and positive style
  • Is highly organized, self-motivated and excels in a team environment
  • Has knowledge and appreciation of what makes Jeni’s, both the ice creams and the company, unique and splendid

The right candidate must have:

  • A Bachelor’s degree (preferred but not required)
  • Extensive experience in customer service, with a focus on developing talent to next level positions
  • Experience with managing budgets and P&Ls
  • 2 + years experience managing 2 or more stores, departments or units in a retail or food operation, with a focus on both service and operations

Apply here

ASSISTANT SHOPKEEPER - COLUMBUS

The job of the Assistant Shopkeeper is to partner with and support the Shopkeeper and Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect. The dynamic leadership duo of Shopkeeper and Assistant Shopkeeper runs their shop like it’s their company (while having all of Team Jeni’s there to support them.) They hire, train, schedule, and manage a team of 10-30 Ice Cream Ambassadors while learning about customer service, people management, and soulful entrepreneurship.

We’re growing, and as we grow we will need new Shopkeepers. The best way to hire an exceptional Shopkeeper is to promote an exceptional Assistant Shopkeeper. We think our Assistant Shopkeeper role is the best career development opportunity out there.

The qualified Assistant Shopkeeper candidate:

  • Has a great work ethic, a good heart, exceptional judgment, smarts, and common sense
  • Is energetic, positive, and a skillful communicator
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of what makes our ice creams so splendid
  • Prior management experience, particularly in the service industry, is a plus but is not required.

Assistant Shopkeepers at Jeni’s are offered the following employment benefits:

  • A one-month paid sabbatical after three years of continuous service
  • Excellent medical benefits (for full-time employees)
  • 4% match on 401k contribution after 1 year of employment (for qualifying employees)
  • Competitive pay and paid time off
  • Annual paid day to volunteer for a non-profit organization that matters to you
  • 50% off ice cream

Qualified candidates can follow up their online application with a resume, cover letter and compensation requirement emailed to stewart.johnson@jenis.com.

AMBASSADOR - CALABASAS

As an Ambassador, you will:

• Serve the ice cream Time magazine calls “the best in America”

• Gain valuable real-world business and entrepreneurship experience

• Work in an environment oriented around serving each other and making people’s day

• Have opportunities for growth within a growing company

• Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

• Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment

• Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer

  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - LOS ANGELES

Jeni’s Splendid Ice Creams is searching for Ice Cream Ambassadors. As an Ambassador, you will:

• Serve the ice cream Time magazine calls “the best in America”

• Gain valuable real-world business and entrepreneurship experience

• Work in an environment oriented around serving each other and making people’s day

• Have opportunities for growth within a growing company

• Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

• Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment

• Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer

  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - DC

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - ALPHARETTA

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - DECATUR

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - WRIGLEY FIELD, CHICAGO

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - ARMITAGE, CHICAGO

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - SOUTHPORT, CHICAGO

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - BRENTWOOD, TN

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - FARMERS MARKET, NASHVILLE

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - EAST NASHVILLE

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - POWELL, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - GERMAN VILLAGE, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - CLINTONVILLE, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - SHORT NORTH, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - CHARLESTON

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - EASTON, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - LARCHMONT, LOS ANGELES

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - LOS FELIZ, LOS ANGELES

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - CENTRAL WEST END, ST. LOUIS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - KROG ST MARKET, ATLANTA

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - WSPD, ATLANTA

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - NORTH WELLS, CHICAGO

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - WICKER PARK, CHICAGO

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - FRANKLIN, TN

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - HILLSBORO VILLAGE, NASHVILLE

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - 12 SOUTH, NASHVILLE

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - BEXLEY, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - COMMONS, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - CHAGRIN FALLS, CLEVELAND

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - DUBLIN, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - GRANDVIEW, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - NORTH MARKET, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

ASSISTANT SHOPKEEPER - LOS ANGELES

The job of the Assistant Shopkeeper is to partner with and support the Shopkeeper and Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect. The dynamic leadership duo of Shopkeeper and Assistant Shopkeeper runs their shop like it’s their company (while having all of Team Jeni’s there to support them.) They hire, train, schedule, and manage a team of 10-30 Ice Cream Ambassadors while learning about customer service, people management, and soulful entrepreneurship.

We’re growing, and as we grow we will need new Shopkeepers. The best way to hire an exceptional Shopkeeper is to promote an exceptional Assistant Shopkeeper. We think our Assistant Shopkeeper role is the best career development opportunity out there.

The qualified Assistant Shopkeeper candidate:

  • Has a great work ethic, a good heart, exceptional judgement, smarts, and common sense
  • Is energetic, positive, and a skillful communicator
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of what makes our ice creams so splendid
  • Prior management experience, particularly in the service industry, is a plus but is not required.

Assistant Shopkeepers at Jeni’s are offered the following employment benefits:

  • A one-month paid sabbatical after three years of continuous service
  • Excellent medical benefits (for full-time employees)
  • 4% match on 401k contribution after 1 year of employment (for qualifying employees)
  • Competitive pay and paid time off
  • Annual paid day to volunteer for a non-profit organization that matters to you
  • 50% off ice cream

Qualified candidates can follow up their online application with a resume, cover letter and compensation requirement emailed to anna.batten@jenis.com.

ASSISTANT SHOPKEEPER - CALABASAS, CA

The job of the Assistant Shopkeeper is to partner with and support the Shopkeeper and Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect. The dynamic leadership duo of Shopkeeper and Assistant Shopkeeper runs their shop like it’s their company (while having all of Team Jeni’s there to support them.) They hire, train, schedule, and manage a team of 10-30 Ice Cream Ambassadors while learning about customer service, people management, and soulful entrepreneurship.

We’re growing, and as we grow we will need new Shopkeepers. The best way to hire an exceptional Shopkeeper is to promote an exceptional Assistant Shopkeeper. We think our Assistant Shopkeeper role is the best career development opportunity out there.

The qualified Assistant Shopkeeper candidate:

  • Has a great work ethic, a good heart, exceptional judgement, smarts, and common sense
  • Is energetic, positive, and a skillful communicator
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of what makes our ice creams so splendid
  • Prior management experience, particularly in the service industry, is a plus but is not required.

Assistant Shopkeepers at Jeni’s are offered the following employment benefits:

  • A one-month paid sabbatical after three years of continuous service
  • Excellent medical benefits (for full-time employees)
  • 4% match on 401k contribution after 1 year of employment (for qualifying employees)
  • Competitive pay and paid time off
  • Annual paid day to volunteer for a non-profit organization that matters to you
  • 50% off ice cream

Qualified candidates can follow up their online application with a resume, cover letter and compensation requirement emailed to anna.batten@jenis.com.

ASSISTANT SHOPKEEPER - POWELL, COLUMBUS

The job of the Assistant Shopkeeper is to partner with and support the Shopkeeper and Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect. The dynamic leadership duo of Shopkeeper and Assistant Shopkeeper runs their shop like it’s their company (while having all of Team Jeni’s there to support them.) They hire, train, schedule, and manage a team of 10-30 Ice Cream Ambassadors while learning about customer service, people management, and soulful entrepreneurship.

We’re growing, and as we grow we will need new Shopkeepers. The best way to hire an exceptional Shopkeeper is to promote an exceptional Assistant Shopkeeper. We think our Assistant Shopkeeper role is the best career development opportunity out there.

The qualified Assistant Shopkeeper candidate:

  • Has a great work ethic, a good heart, exceptional judgement, smarts, and common sense
  • Is energetic, positive, and a skillful communicator
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of what makes our ice creams so splendid
  • Prior management experience, particularly in the service industry, is a plus but is not required.

Assistant Shopkeepers at Jeni’s are offered the following employment benefits:

  • A one-month paid sabbatical after three years of continuous service
  • Excellent medical benefits (for full-time employees)
  • 4% match on 401k contribution after 1 year of employment (for qualifying employees)
  • Competitive pay and paid time off
  • Annual paid day to volunteer for a non-profit organization that matters to you
  • 50% off ice cream

Qualified candidates can follow up their online application with a resume, cover letter and compensation requirement emailed to hannah.jezewski@jenis.com.

 

Shipping & Fulfillment

We do not have any current job openings on our shipping and fulfillment team. Keep checking back!

Kitchen

We do not have any current job openings at our kitchen. Keep checking back!