Join Our Team

THINK YOU’VE GOT WHAT IT TAKES?

Making every ice cream, sorbet, and frozen yogurt. Creating and installing decor in scoop shops. Shooting and editing photos and videos. Writing flavor descriptions and histories. Sharing our story via every social media channel out there. Designing ads, inserts, posters, and clothing. Cooking, serving, and enjoying monthly company lunches. Packaging and delivering pints. Crunching numbers and paying the bills. We do it all ourselves, in-house, and we’re always on the lookout for talent, hustle, and guts.

Think you’ve got what it takes?

ACCOUNTING MANAGER - COLUMBUS

Jeni’s is looking for an Accounting Manager to join our team. The ideal candidate will be eager to quickly make a contribution, and grow her/his career where there is big-company learning and exposure in a home-town atmosphere.

The Accounting Manager we’re looking for will:

  • Lead the close process and assist with monthly and year-end closing activities
  • Coordinate financial audit planning and requests
  • Ensure accounting transactions are recorded in accordance with GAAP
  • Prepare financial statements
  • Prepare journal entries and account reconciliations
  • Supervise payroll, accounts payable, and the accounting clerk
  • Collaborate with sales, marketing and supply chain departments at Jeni’s
  • Handle miscellaneous projects and reporting, as assigned

The ideal candidate will have:

  • A Bachelor’s degree in Accounting, Finance or a related field
  • CPA (preferred)
  • Public accounting background (preferred)
  • At least 3+ years of related experience
  • Solid accounting skills with a working knowledge of GAAP
  • The ability to apply accounting theory to real-world practical situations
  • Outgoing, fun, positive interpersonal style
  • Excellent verbal and written communication skills

Submit your resume to HR

(Resumes sent to other email addresses will not be considered)

FULFILLMENT SHIFT LEAD - COLUMBUS

Jeni’s Ice Cream is currently searching for a Shift Leader for our Local Fulfillment Team in Columbus. The shift leader will be responsible for leading a team of 5-10 fulfillment drivers through their daily activities. He or she will organize the team’s schedule to successfully deliver retail shops orders, special requests to internal and external customers, and inventory cycle counts throughout our fulfillment center. Managing a fleet of 5-10 vehicles in terms of safety and maintenance is another large aspect of the role.

We are looking for someone who:

  • Currently holds a Class B CDL License
  • Has 2-3 years of professional leadership experience.
  • Is organized and excels in a team environment
  • Is energetic with great communication skills
  • Has strong problem solving skills
  • Has a knowledge and appreciation of the best ice cream on the planet.

Apply here

LOS ANGELES EVENTS AMBASSADOR

Our LA events team is expanding and we’re currently hiring Events Team Leaders to oversee events, manage scoopers/ambassadors, and help serve our loyal customers in the greater LA area. We prefer candidates with previous events/brand ambassador experience, but we are willing to train candidates with flexible schedules and whom have the desire to learn the job while working hard.

Hours:
Hours vary, but the majority of hours worked will be during evenings and weekends. (*This role requires a flexible evening/weekend schedule.*)

A Must:
An Events Team Leader must have a valid driver’s license and clean driving record. A motorcycle license—or willingness to obtain one—is a plus.

Desired Characteristics & Abilities:

  • A genuine love for ice cream (and, in general, good food) so that your enthusiasm exudes while talking to event goers about Jeni’s. We want people to know the Jeni’s story–and the impeccable ingredients that go into our ice cream.
  • Supreme customer service skills
  • The ability to work hard and maintain a high quality of service during long shifts
  • The ability to juggle tasks and work in fast-paced environments
  • Reliability and consistency—always
  • Have an environmental conscience and care about your community
  • Maintain and cultivate a positive attitude-
  • Strength and stamina; shift leaders must be able to lift and carry up to 50 lbs (ice cream and dry ice are heavy)

Responsibilities:

  • Oversee set up and tear down of events
  • Manage enthusiastic team of scoopers (a.k.a. Jeni’s Ambassadors)
  • Serve customers at events and provide supreme customer service that Jeni’s is known for

Apply here

NASHVILLE EVENTS AMBASSADOR

Our Nashville events team is expanding and we’re currently hiring Events Team Leaders to oversee events, manage scoopers/ambassadors, and help serve our loyal customers in thegreater Nashville area. We prefer candidates with previous events/brand ambassador experience, but we are willing to train candidates with flexible schedules and whom have the desire to learn the job while working hard.

Hours:
Hours vary, but the majority of hours worked will be during evenings and weekends. (*This role requires a flexible evening/weekend schedule.*)

A Must:
An Events Team Leader must have a valid driver’s license and clean driving record. A motorcycle license—or willingness to obtain one—is a plus.

Desired Characteristics & Abilities:

  • A genuine love for ice cream (and, in general, good food) so that your enthusiasm exudes while talking to event goers about Jeni’s. We want people to know the Jeni’s story–and the impeccable ingredients that go into our ice cream.
  • Supreme customer service skills
  • The ability to work hard and maintain a high quality of service during long shifts
  • The ability to juggle tasks and work in fast-paced environments
  • Reliability and consistency—always
  • Have an environmental conscience and care about your community
  • Maintain and cultivate a positive attitude-
  • Strength and stamina; shift leaders must be able to lift and carry up to 50 lbs (ice cream and dry ice are heavy)

Responsibilities:

  • Oversee set up and tear down of events
  • Manage enthusiastic team of scoopers (a.k.a. Jeni’s Ambassadors)
  • Serve customers at events and provide supreme customer service that Jeni’s is known for

PREP & BAKERY TEAM MEMBERS - COLUMBUS

Jeni’s is seeking team members to start immediately in our production kitchen and bakery. The hours for this position are Monday – Friday 2:00 p.m. – 10:30 p.m. The starting pay for this position is $9.50/hour. Once 90 days is completed, qualified team members will be eligible for medical benefits as low as $20 a month as well as an increase to $10.00.

Prep and Bakery Team Members will be familiar with what distinguishes Jeni’s Splendid Ice Creams from other ice creams; able to provide consistent, world-class work with every single batch; exhibit passion for teamwork, an eye for detail, a willingness to clean, stamina, and the ability to work in an exciting, fast-paced, and cold environment.

Prep and bakery employees will be expected to carry out the day to day production duties such as cooking sauce, burning sugar, piping comings and fluffing crisp. Team members will be expected to do work inside the freezers and coolers at the kitchen and bakery.

Bakery specific duties include stuffing ice cream sandwiches, heat-sealing bags and packaging boxes. Team members are expected to stand for 6 to 8 hours at a time and lift 20-40 pounds.

All employees will be required to follow all food and personal safety guidelines outlined by our OSHA and HAACP programs. In addition, employees will be expected to fill out any logs or forms for regulatory purposes on a daily basis.

Required Qualifications:

  • Strong attendance record at previous employment
  • Talent, hustle and guts
  • Positive attitude

Desired Qualifications:

  • Food safety knowledge or previous experience in a food production facility or kitchen
  • Experience with medium to large production and kitchen equipment
  • Ability to deliver the high quality product over a period of time
  • 
Inventory management skills or previous work with an inventory management system

Shifts vary depending on demand and seasonality. Mandatory overtime may be scheduled to meet production demand.

Apply here

QUALITY AND NEW PRODUCT INTRODUCTION LEADER

Jeni’s is looking for a new team member to lead our Quality and New Product Introduction programs. The ideal candidate will be details obsessed, proactive, creative, and dedicated to creating smart processes, managing collaborative projects, and building and leading great teams.

As the new Quality and New Product Introduction Leader, you’ll:

  • Manage, execute and improve the HACCP, Quality Assurance and Food Safety programs
  • Maintain up-to-date knowledge of applicable food safety, quality regulations, labeling compliance, etc.
  • Lead the investigation and solution of product safety and quality concerns
  • Manage and audit quality programs and maintain proper documentation
  • Train team members in quality, food safety systems and procedures
  • Supervise the production of consistent quality products through the development and enforcement of excellent production practices and procedures
  • Own the project management process – budget estimation, manage deliverables, track deadlines, and deliver results, collaborating across multiple teams internal to Jeni’s and across multiple suppliers and partners
  • Provide strong leadership by developing, mentoring, motivating, guiding and leading the creative team members
  • Obsess over details and be able to juggle multiple balls in the air
  • Promote an environment of inspiration, collaboration and innovation

The right candidate must have:

  • Experience in implementing and operating GFSI programs in a food processing environment
  • 7 – 10 years of quality assurance leadership experience in a food manufacturing environment
  • Bachelor’s degree in Food Science, Microbiology, Chemistry or similar field
  • A history of working in consumer package goods
  • Knowledge of sophisticated and complex supply chains
  • The ability to rock an excel spreadsheet like a boss
  • A history of team leadership
  • A history of being an amazing task master with a strong track record of project management and delivering results

Submit your resume to HR

(Resumes sent to other email addresses will not be considered)

SCOOP SHOP EMPLOYEE

Scoop shop employees—from ice cream ambassadors to assistant shopkeepers—will be familiar with what distinguishes Jeni’s Splendid Ice Creams from other ice creams; available to work weekends, late nights (past 11 p.m.), and at on-site events; able to provide consistent, world-class service to every single customer; exhibit passion for the community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in an exciting, fast-paced environment.

Apply here

SHOPKEEPER - CHICAGO

Jeni’s Ice Cream is currently searching for Shopkeepers in the Chicago region. A Jeni’s Shopkeeper plays a key leadership role in our growing company, leading a team of 25-30 with a constant focus on providing the world’s best ice cream and the world’s best customer service. Traits you were born with will not be the basis for hiring decisions. But we do discriminate strongly against those who do not hustle, scrap, focus, and compete. The ideal Shopkeeper is self-motivated, team focused, and brings a positive, upbeat energy to everything they do.

We are looking for someone who:

  • Is energetic, with an infectious smile and great communication skills
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of the best ice cream on the planet
  • Prior management experience, specifically experience in the service industry, is a plus, but not required.

Apply here

SHOPKEEPER - COLUMBUS

Jeni’s Ice Cream is currently searching for Shopkeepers in Columbus. A Jeni’s Shopkeeper plays a key leadership role in our growing company, leading a team of 25-30 with a constant focus on providing the world’s best ice cream and the world’s best customer service. Traits you were born with will not be the basis for hiring decisions. But we do discriminate strongly against those who do not hustle, scrap, focus, and compete. The ideal Shopkeeper is self-motivated, team focused, and brings a positive, upbeat energy to everything they do.

We are looking for someone who:

  • Is energetic, with an infectious smile and great communication skills
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of the best ice cream on the planet

Prior management experience, specifically experience in the service industry, is a plus, but not required.

Apply here

 

SHOPKEEPER - NASHVILLE

Jeni’s Ice Cream is currently searching for Shopkeepers in the Nashville region. A Jeni’s Shopkeeper plays a key leadership role in our growing company, leading a team of 25-30 with a constant focus on providing the world’s best ice cream and the world’s best customer service. Traits you were born with will not be the basis for hiring decisions. But we do discriminate strongly against those who do not hustle, scrap, focus, and compete. The ideal Shopkeeper is self-motivated, team focused, and brings a positive, upbeat energy to everything they do.

We are looking for someone who:

  • Is energetic, with an infectious smile and great communication skills
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of the best ice cream on the planet
  • Prior management experience, specifically experience in the service industry, is a plus, but not required.

Apply here