Join our team

We are a company of people—human, fallible, imperfect, uneven. Our differences are our strengths. We bring our full selves when we walk through the door. All of it. That’s what gives us our edge. Our mission is making better ice creams and bringing people together. It’s what gets us out of bed in the morning and keeps us up late at night. We pursue that mission like professional athletes do sport: never satisfied, always pressing, moving forward, looking for ways to get better. From science and business to art and design and customer service. And we prize three things above all else: talent, hustle, and guts. Think you’ve got what it takes?

Scroll 👇 for openings

Jeni’s HQ

Scoop Shops & Events

AMBASSADOR - LOS ANGELES

As an Ice Cream Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business experience
  • Work in a fast-paced, never boring environment
  • Have opportunities for growth within a growing company
  • Receive competitive compensation
  • Bring people joy and help build community

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in an exciting, fast-paced environment
  • Be familiar with what distinguishes Jeni’s Splendid Ice Creams from other ice creams
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer

Apply here

AMBASSADOR SHIFT LEAD - LOS ANGELES

As an Ambassador Shift Lead, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Oversee a team of Ambassadors, ensuring we are providing the world’s best customer service
  • Gain valuable real-world business experience
  • Work in a fast-paced, never boring environment
  • Have opportunities for growth within a growing company
  • Receive competitive compensation
  • Bring people joy and help build community

Ambassador Shift Leads will be expected to:

  • Exhibit a commitment to providing the world’s best customer service with an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in an exciting, fast-paced environment
  • Be familiar with what distinguishes Jeni’s Splendid Ice Creams from other ice creams
  • Be resourceful and calm when challenges come up
  • Be environmentally aware and community oriented
  • Maintain a consistent, contagious positive attitude
  • Be available to work weekends, late nights (past 11 p.m.)

Apply here

ASSISTANT SHOPKEEPER - LOS ANGELES

Jeni’s Splendid Ice Creams is currently searching for an Assistant Shopkeeper. A Jeni’s Assistant Shopkeeper plays a key role in our growing company, learning to lead a team of 10-20 with a constant focus on providing the world’s best ice creams and the world’s best customer service. Traits you were born with will not be the basis for hiring decisions. But we do discriminate strongly against those who do not hustle, scrap, focus, and compete. The ideal Assistant Shopkeeper is self-motivated, team focused, and brings a positive, upbeat energy to everything they do.

We are looking for someone who:

  • Is energetic, with an infectious smile and great communication skills
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of the best ice creams on the planet
  • Prior management experience, specifically experience in the service industry, is a plus, but not required.

Apply here

ASSISTANT SHOPKEEPER - COLUMBUS

Jeni’s Splendid Ice Creams is currently searching for Assistant Shopkeepers. This person will play a key role in our growing company, learning to lead a team of 10-20 with a constant focus on providing the world’s best ice creams and the world’s best customer service. Traits you were born with will not be the basis for hiring decisions. But we do discriminate strongly against those who do not hustle, scrap, focus, and compete. The ideal Assistant Shopkeeper is self-motivated, team focused, and brings a positive, upbeat energy to everything they do.

We are looking for someone who:

  • Is energetic, with an infectious smile and great communication skills
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of the best ice creams on the planet
  • Prior management experience, specifically in the service industry, is a plus, but not required

Apply here

ASSISTANT SHOPKEEPER - WASHINGTON D.C.

Jeni’s Splendid Ice Creams is currently searching for Assistant Shopkeepers. This person will play a key role in our growing company, learning to lead a team of 10-20 with a constant focus on providing the world’s best ice creams and the world’s best customer service. Traits you were born with will not be the basis for hiring decisions. But we do discriminate strongly against those who do not hustle, scrap, focus, and compete. The ideal Assistant Shopkeeper is self-motivated, team focused, and brings a positive, upbeat energy to everything they do.

We are looking for someone who:

  • Is energetic, with an infectious smile and great communication skills
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of the best ice creams on the planet
  • Prior management experience, specifically in the service industry, is a plus, but not required

Apply here

AMBASSADOR SHIFT LEAD - WASHINGTON D.C.

As an Ambassador Shift Lead, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Oversee a team of Ambassadors, ensuring we are providing the world’s best customer service
  • Gain valuable real-world business experience
  • Work in a fast-paced, never boring environment
  • Have opportunities for growth within a growing company
  • Receive competitive compensation
  • Bring people joy and help build community

Ambassador Shift Leads will:

  • Exhibit a commitment to providing the world’s best customer service with an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in an exciting, fast-paced environment
  • Be familiar with what distinguishes Jeni’s Splendid Ice Creams from other ice creams
  • Be resourceful and calm when challenges come up
  • Be environmentally aware and community oriented
  • Maintain a consistent, contagious positive attitude
  • Be available to work weekends, late nights (past 11 p.m.)

Apply here

AMBASSADOR - WASHINGTON D.C.

As an Ice Cream Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business experience
  • Work in a fast-paced, never boring environment
  • Have opportunities for growth within a growing company
  • Receive competitive compensation
  • Bring people joy and help build community

Ice Cream Ambassadors (also known as scoop shop employees will):

  • Exhibit a passion for the community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in an exciting, fast-paced environment
  • Be familiar with what distinguishes Jeni’s Splendid Ice Creams from other ice creams
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer

Apply here

ASSISTANT SHOPKEEPER - NASHVILLE

Jeni’s Splendid Ice Creams is currently searching for Assistant Shopkeepers. This person will play a key role in our growing company, learning to lead a team of 10-20 with a constant focus on providing the world’s best ice creams and the world’s best customer service. Traits you were born with will not be the basis for hiring decisions. But we do discriminate strongly against those who do not hustle, scrap, focus, and compete. The ideal Assistant Shopkeeper is self-motivated, team focused, and brings a positive, upbeat energy to everything they do.

We are looking for someone who:

  • Is energetic, with an infectious smile and great communication skills
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of the best ice creams on the planet
  • Prior management experience, specifically in the service industry, is a plus, but not required

Apply here

AMBASSADOR - NASHVILLE

As an Ice Cream Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business experience
  • Work in a fast-paced, never boring environment
  • Have opportunities for growth within a growing company
  • Receive competitive compensation
  • Bring people joy and help build community

Ice Cream Ambassadors (also known as scoop shop employees will):

  • Exhibit a passion for the community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in an exciting, fast-paced environment
  • Be familiar with what distinguishes Jeni’s Splendid Ice Creams from other ice creams
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer

Apply here

AMBASSADOR - ATLANTA

As an Ice Cream Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business experience
  • Work in a fast-paced, never boring environment
  • Have opportunities for growth within a growing company
  • Receive competitive compensation
  • Bring people joy and help build community

Ice Cream Ambassadors (also known as scoop shop employees will):

  • Exhibit a passion for the community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in an exciting, fast-paced environment
  • Be familiar with what distinguishes Jeni’s Splendid Ice Creams from other ice creams
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer

Apply here

ASSISTANT SHOPKEEPER - ATLANTA

Jeni’s Splendid Ice Creams is currently searching for Assistant Shopkeepers. This person will play a key role in our growing company, learning to lead a team of 10-20 with a constant focus on providing the world’s best ice creams and the world’s best customer service. Traits you were born with will not be the basis for hiring decisions. But we do discriminate strongly against those who do not hustle, scrap, focus, and compete. The ideal Assistant Shopkeeper is self-motivated, team focused, and brings a positive, upbeat energy to everything they do.

We are looking for someone who:

  • Is energetic, with an infectious smile and great communication skills
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of the best ice creams on the planet
  • Prior management experience, specifically in the service industry, is a plus, but not required

Apply here

SHOPKEEPER - ATLANTA

Jeni’s Splendid Ice Creams is currently searching for Shopkeepers. A Jeni’s Shopkeeper plays a key leadership role in our growing company, leading a team of 10-20 with a constant focus on providing the world’s best ice creams and the world’s best customer service. Traits you were born with will not be the basis for hiring decisions. But we do discriminate strongly against those who do not hustle, scrap, focus, and compete. The ideal Shopkeeper is self-motivated, team focused, and brings a positive, upbeat energy to everything they do.

We are looking for someone who:

  • Is energetic, with an infectious smile and great communication skills
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of the best ice creams on the planet
  • Prior management experience, specifically experience in the service industry, is a plus, but not required

Apply here

AMBASSADOR - CHARLESTON

As an Ice Cream Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business experience
  • Work in a fast-paced, never boring environment
  • Have opportunities for growth within a growing company
  • Receive competitive compensation
  • Bring people joy and help build community

Ice Cream Ambassadors (also known as scoop shop employees will):

  • Exhibit a passion for the community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in an exciting, fast-paced environment
  • Be familiar with what distinguishes Jeni’s Splendid Ice Creams from other ice creams
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer

Apply here

ASSISTANT SHOPKEEPER - CHARLESTON

Jeni’s Splendid Ice Creams is currently searching for Assistant Shopkeepers. This person will play a key role in our growing company, learning to lead a team of 10-20 with a constant focus on providing the world’s best ice creams and the world’s best customer service. Traits you were born with will not be the basis for hiring decisions. But we do discriminate strongly against those who do not hustle, scrap, focus, and compete. The ideal Assistant Shopkeeper is self-motivated, team focused, and brings a positive, upbeat energy to everything they do.

We are looking for someone who:

  • Is energetic, with an infectious smile and great communication skills
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of the best ice creams on the planet
  • Prior management experience, specifically in the service industry, is a plus, but not required

Apply here

NASHVILLE EVENTS AMBASSADOR

Our Nashville events team is expanding and we’re currently hiring Events Team Leaders to oversee events, manage scoopers/ambassadors, and help serve our loyal customers in thegreater Nashville area. We prefer candidates with previous events/brand ambassador experience, but we are willing to train candidates with flexible schedules and whom have the desire to learn the job while working hard.

Hours:
Hours vary, but the majority of hours worked will be during evenings and weekends. (*This role requires a flexible evening/weekend schedule.*)

A Must:
An Events Team Leader must have a valid driver’s license and clean driving record. A motorcycle license—or willingness to obtain one—is a plus.

Desired Characteristics & Abilities:

  • A genuine love for ice cream (and, in general, good food) so that your enthusiasm exudes while talking to event goers about Jeni’s. We want people to know the Jeni’s story–and the impeccable ingredients that go into our ice cream.
  • Supreme customer service skills
  • The ability to work hard and maintain a high quality of service during long shifts
  • The ability to juggle tasks and work in fast-paced environments
  • Reliability and consistency—always
  • Have an environmental conscience and care about your community
  • Maintain and cultivate a positive attitude-
  • Strength and stamina; shift leaders must be able to lift and carry up to 50 lbs (ice cream and dry ice are heavy)

Responsibilities:

  • Oversee set up and tear down of events
  • Manage enthusiastic team of scoopers (a.k.a. Jeni’s Ambassadors)
  • Serve customers at events and provide supreme customer service that Jeni’s is known for

Kitchen & Bakery

PREP & BAKERY TEAM MEMBERS - COLUMBUS

Jeni’s is seeking team members to start immediately in our production kitchen and bakery. The hours for first shift are Monday – Friday 6:00 a.m. – 2:30 p.m., the hours for second shift are Monday – Friday 2:00 p.m. – 10:30 p.m. The starting pay for this position is $10.50/hour. Once 90 days is completed, qualified team members will be eligible for medical benefits as low as $20 a month as well as an increase to $11.00.

Prep and Bakery Team Members will be familiar with what distinguishes Jeni’s Splendid Ice Creams from other ice creams; able to provide consistent, world-class work with every single batch; exhibit passion for teamwork, an eye for detail, a willingness to clean, stamina, and the ability to work in an exciting, fast-paced, and cold environment.

Prep and bakery employees will be expected to carry out the day to day production duties such as cooking sauce, burning sugar, stirring kettles and fluffing crisp. Team members will be expected to do work inside the freezers and coolers at the kitchen and bakery. Team members are also expected to stand for 6-8 hours at a time and lift up to 50 lbs.

All employees will be required to follow all food and personal safety guidelines outlined by our OSHA and HAACP programs. In addition, employees will be expected to fill out any logs or forms for regulatory purposes on a daily basis.

Required Qualifications:

  • Strong attendance record at previous employment
  • Talent, hustle and guts
  • Positive attitude

Desired Qualifications:

  • Food safety knowledge or previous experience in a food production facility or kitchen
  • Experience with medium to large production and kitchen equipment
  • Ability to deliver the high quality product over a period of time
  • 
Inventory management skills or previous work with an inventory management system

Mandatory overtime may be scheduled to meet production demand.

Please submit a resume to productionjobs@jenis.com for consideration.

Shipping & Fulfillment

CLASS B CDL DRIVER

Reports to: Fulfillment Manager

Summary:

Jeni’s Splendid Ice Cream is a dynamic Columbus based nation-wide company that prides itself on provided the world’s best ice cream to customers across the country. To facilitate our ever-growing demand, Jeni’s is looking to hire individuals who are excellence driven, creative, coachable, dependable, willing to learn, and embodies our company mantra of Talent, Hustle, and Guts.

Job Description:

The shop fulfillment team is the face of Jeni’s delivering our product to our partners both in and out of Ohio. This position moves product and ingredients throughout the Jeni’s supply chain. A class B CDL license is required.

Requirements:

This position is responsible for the safely and effectively delivering product across multiple chains, while maintaining accuracy of inventory by auditing the product that is being delivered. A keen attention to detail is desired, as well as a self-driven, positive attitude. This position will be required to work both on the road and in the warehouse, including, but no limited to, the following:

  • Possessing a valid Class B CDL and clean driving record
  • Maintaining inventory
  • Upkeep and maintenance of the fleet
  • Adhering to all SOPs
  • General Warehouse duties
  • Assisting cross-functionally inside and out of the warehouse
  • Ability to stay out one night every other week (hotel and per diem provided by the company)

Abilities/Knowledge:

  • Ability to lift 80 pounds
  • ERP or WMS experience
  • Able to communicate clearly and succinctly in both personal and electronic format
  • Able to complete all basic and on-going training
  • Adaptable to an ever changing landscape
  • Ability to learn all in-house systems
  • Detailed and results oriented
  • Can tolerate temperatures down to -20 F
  • Can pass a pre-employment background check and drug test

Apply here