Join our team

We are a company of people—human, fallible, imperfect, uneven. Our differences are our strengths. We bring our full selves when we walk through the door. All of it. That’s what gives us our edge. Our mission is making better ice creams and bringing people together. It’s what gets us out of bed in the morning and keeps us up late at night. We pursue that mission like professional athletes do sport: never satisfied, always pressing, moving forward, looking for ways to get better. From science and business to art and design and customer service. And we prize three things above all else: talent, hustle, and guts. Think you’ve got what it takes?

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Jeni’s HQ

Assistant Buyer

Jeni’s Splendid Ice Creams is looking for an Assistant Buyer to join our team and be responsible for ordering shops and kitchen supplies. This person will help to research, evaluate, and buy products for Jeni’s Splendid Ice Creams scoop shops and kitchen team; coordinate and source unique items for our ever-changing and growing scoop shop, online, and wholesale experiences; and protect the customer experience by ensuring supply meets demand.

Key responsibilities:

  • Evaluate price, quality, and speed of delivery for accurate supply
  • Be able to make smart decisions on behalf of Jeni’s
  • Work cross-functionally with various teams to support new product development
  • Implement cost savings and other purchasing projects
  • Actively engage the marketing and customer service teams to make sure their priorities remain relevant and routinely update them on progress with sourcing
  • Track orders and update team members with status or discrepancies
  • Provide exceptional customer service to all Jeni’s partners

Key qualifications:

  • An understanding of what makes Jeni’s (both the company and the ice creams) unique and splendid
  • 0-2 years experience in purchasing or supply chain management
  • Demonstrated materials management or operational buying capability (preferred)
  • A quick study with a proven ability to manage change and work with and through people at all levels
  • Excellent verbal and written communication and negotiation skills
  • ERP system experience (preferred)

Qualified applicants can follow up their LinkedIn submission by sending their resume and salary requirement to jamie.gadrim@jenis.com.

Maintenance Project Manager

Team Jeni’s is searching for a Maintenance Project Manager to help keep our scoop shops as beautiful and functional as they were the day they first opened.

This person will be responsible for overseeing maintenance of facilities & equipment in our 33 scoop shops, Home Office, kitchen, and distribution facilities, and be part of the Shops Development & Construction team.

Responsibilities:

  • Understand the direct connection between Maintenance PM success and the ability of our brand to deliver a world-class experience to our beloved customer.
  • Respond to service requests in a timely & efficient manner. Requests may relate to: equipment, plumbing, electrical, hardware/doors, HVAC, floor finishes, cleaning services, roofing, and more.
  • Partner with the company’s key external vendors for facilities management support in all locations.
  • Provide weekly and ad-hoc status reporting as well as real time exception reporting.
  • Help to diagnose chronic maintenance issues and develop proactive solutions to prevent them.
  • Maintain an excellent understanding of good health and safety practices.
  • Interact with shop design teams to help build beautiful and maintainable shops.
  • Conduct limited product and materials sourcing, and interact with sourcing and procurement teams.
  • Be available to address off-hours emergencies (nights & weekends).

The right candidate must have:

  • Ability to interact with a wide range of personalities to facilitate prompt and dependable maintenance & repair solutions.
  • Experience in efficient management of maintenance and “handyman” repair items across a large fleet of retail shops or restaurants, food production facilities, and vehicles.
  • Proven ability to manage preventative maintenance programs.
  • Experience in contract negotiation as well as warranty management and enforcement.
  • Experience with maintenance management software (FM or similar) and working proficiency in Microsoft Suite.
  • Cost tracking and budgeting expertise, plus ability to report on cost avoidance & savings.
  • Excellent understanding of MEP systems, especially mechanical systems.
  • 5+ years of experience in maintenance or facilities management.
  • Bachelor’s degree in a related field.

Qualified applicants can follow up on submissions by sending salary requirement, cover letter, and resume to jamie.gadrim@jenis.com.

Shipping & Fulfillment

SHIPPING LEAD - COLUMBUS

The Shipping Lead works in our shipping team within the e-commerce arm of the fulfillment team, delivering the world’s best ice cream to the world’s best customers.

Key responsibilities:

This position is responsible for safely and effectively packaging customers orders with extreme accuracy and adherence to SOPs, while maintaining the accuracy of inventory by auditing the product that is being shipped. A keen attention to detail is required, as well as a self-driven, positive attitude. This position will be required to work both in the warehouse and in the freezer on duties including, but not limited to, the following:

  • Maintaining inventory

  • Adhering to all SOPs

  • General Warehouse duties

  • Assisting cross-functionally inside and out of the warehouse

Key qualifications:

  • Ability to lift 80 pounds

  • ERP or WMS experience

  • Able to complete all basic and on-going training

  • Adaptable to an ever-changing landscape

  • Ability to learn all in-house systems

  • Detailed and results oriented

  • Can tolerate temperatures down to -20 F

Qualified applicants can follow up their submission by sending their salary requirement, cover letter, and resume to jamie.gadrim@jenis.com

FULFILLMENT DRIVER - COLUMBUS

The shop fulfillment team is the face of Jeni’s, delivering our product locally to our world-class scoop shops and ensuring that product is delivered accurately and timely to both internal and external customers.

Requirements:

This position is responsible for safely and effectively delivering product across multiple chains while maintaining accuracy of inventory by auditing the product being delivered. A keen attention to detail is desired, as well as a self-driven, positive attitude. This position will be required to work both on the road and in the warehouse on activities including, but not limited to:

  • Uploading documentation into the company’s ERP
  • Maintaining inventory
  • Upkeep and maintenance of the fleet
  • Adhering to all SOPs
  • General Warehouse duties
  • Assisting cross-functionally inside and outside the warehouse

Abilities/Knowledge:

  • Ability to lift 80 pounds
  • Working availability from 6:00AM-2:30PM
  • ERP or WMS experience
  • Ability to communicate clearly and succinctly both in-person and electronically
  • Ability to complete all basic and on-going training
  • Adaptability to an ever-changing landscape
  • Ability to learn all in-house systems
  • Detailed and results-oriented
  • Ability to tolerate temperatures down to -20 F

Apply here

Scoop Shops & Events

AMBASSADOR SHIFT LEAD - CHARLOTTE

As a Shift Leader, you will:
  • Serve the ice cream Time magazine calls “the best in America”
  • Oversee a shift of Ice Cream Ambassadors
  • Gain valuable real-world business, leadership, management, and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation
Shift Leaders will be expected to:
  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported
  • Be resourceful and calm when challenges come up
  • Have great judgment, common sense, and be skillful interpersonally
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

ASSISTANT SHOPKEEPER - CHARLOTTE

The job of the Assistant Shopkeeper is to partner with and support the Shopkeeper and Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect. The dynamic leadership duo of Shopkeeper and Assistant Shopkeeper runs their shop like it’s their company (while having all of Team Jeni’s there to support them.) They hire, train, schedule, and manage a team of 10-30 Ice Cream Ambassadors while learning about customer service, people management, and soulful entrepreneurship.

We’re growing, and as we grow we will need new Shopkeepers. The best way to hire an exceptional Shopkeeper is to promote an exceptional Assistant Shopkeeper. We think our Assistant Shopkeeper role is the best career development opportunity out there.

The qualified Assistant Shopkeeper candidate:

  • Has a great work ethic, a good heart, exceptional judgment, smarts, and common senseIs energetic, positive, and a skillful communicator
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of what makes our ice creams so splendid
  • Prior management experience, particularly in the service industry, is a plus but is not required.

Assistant Shopkeepers at Jeni’s are offered the following employment benefits:

  • A one-month paid sabbatical after three years of continuous service
  • Excellent medical benefits (for full-time employees)
  • 4% match on 401k contribution after 1 year of employment (for qualifying employees)
  • Competitive pay and paid time off
  • Annual paid day to volunteer for a non-profit organization that matters to you
  • 50% off ice cream

Qualified candidates can follow up their online application with a resume, cover letter and compensation requirement emailed to jordan.mork@jenis.com.

ASSISTANT SHOPKEEPER - COLUMBUS

The job of the Assistant Shopkeeper is to partner with and support the Shopkeeper and Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect. The dynamic leadership duo of Shopkeeper and Assistant Shopkeeper runs their shop like it’s their company (while having all of Team Jeni’s there to support them.) They hire, train, schedule, and manage a team of 10-30 Ice Cream Ambassadors while learning about customer service, people management, and soulful entrepreneurship.

We’re growing, and as we grow we will need new Shopkeepers. The best way to hire an exceptional Shopkeeper is to promote an exceptional Assistant Shopkeeper. We think our Assistant Shopkeeper role is the best career development opportunity out there.

The qualified Assistant Shopkeeper candidate:

  • Has a great work ethic, a good heart, exceptional judgment, smarts, and common sense
  • Is energetic, positive, and a skillful communicator
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of what makes our ice creams so splendid
  • Prior management experience, particularly in the service industry, is a plus but is not required.

Assistant Shopkeepers at Jeni’s are offered the following employment benefits:

  • A one-month paid sabbatical after three years of continuous service
  • Excellent medical benefits (for full-time employees)
  • 4% match on 401k contribution after 1 year of employment (for qualifying employees)
  • Competitive pay and paid time off
  • Annual paid day to volunteer for a non-profit organization that matters to you
  • 50% off ice cream

Qualified candidates can follow up their online application with a resume, cover letter and compensation requirement emailed to stewart.johnson@jenis.com.

AMBASSADOR - CALABASAS

As an Ambassador, you will:

• Serve the ice cream Time magazine calls “the best in America”

• Gain valuable real-world business and entrepreneurship experience

• Work in an environment oriented around serving each other and making people’s day

• Have opportunities for growth within a growing company

• Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

• Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment

• Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer

  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - LOS ANGELES

Jeni’s Splendid Ice Creams is searching for Ice Cream Ambassadors. As an Ambassador, you will:

• Serve the ice cream Time magazine calls “the best in America”

• Gain valuable real-world business and entrepreneurship experience

• Work in an environment oriented around serving each other and making people’s day

• Have opportunities for growth within a growing company

• Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

• Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment

• Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer

  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - DC

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

AMBASSADOR - ALPHARETTA

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

AMBASSADOR - DECATUR

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

AMBASSADOR - WRIGLEY FIELD, CHICAGO

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - ARMITAGE, CHICAGO

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - SOUTHPORT, CHICAGO

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - BRENTWOOD, TN

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - FARMERS MARKET, NASHVILLE

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - EAST NASHVILLE

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - POWELL, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - GERMAN VILLAGE, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - CLINTONVILLE, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - SHORT NORTH, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - CHARLESTON

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - EASTON, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - LARCHMONT, LOS ANGELES

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - LOS FELIZ, LOS ANGELES

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - CENTRAL WEST END, ST. LOUIS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - KROG ST MARKET, ATLANTA

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - WSPD, ATLANTA

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - NORTH WELLS, CHICAGO

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - WICKER PARK, CHICAGO

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - FRANKLIN, TN

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - HILLSBORO VILLAGE, NASHVILLE

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - 12 SOUTH, NASHVILLE

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - BEXLEY, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - COMMONS, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - CHAGRIN FALLS, CLEVELAND

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - DUBLIN, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - GRANDVIEW, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

AMBASSADOR - NORTH MARKET, COLUMBUS

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people’s day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Ice Cream Ambassadors (also known as scoop shop employees) will be expected to:

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • Be familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Be available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Be reliable, on time, and ready to hustle for every shift

Apply here

ASSISTANT SHOPKEEPER - LOS ANGELES

The job of the Assistant Shopkeeper is to partner with and support the Shopkeeper and Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect. The dynamic leadership duo of Shopkeeper and Assistant Shopkeeper runs their shop like it’s their company (while having all of Team Jeni’s there to support them.) They hire, train, schedule, and manage a team of 10-30 Ice Cream Ambassadors while learning about customer service, people management, and soulful entrepreneurship.

We’re growing, and as we grow we will need new Shopkeepers. The best way to hire an exceptional Shopkeeper is to promote an exceptional Assistant Shopkeeper. We think our Assistant Shopkeeper role is the best career development opportunity out there.

The qualified Assistant Shopkeeper candidate:

  • Has a great work ethic, a good heart, exceptional judgement, smarts, and common sense
  • Is energetic, positive, and a skillful communicator
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of what makes our ice creams so splendid
  • Prior management experience, particularly in the service industry, is a plus but is not required.

Assistant Shopkeepers at Jeni’s are offered the following employment benefits:

  • A one-month paid sabbatical after three years of continuous service
  • Excellent medical benefits (for full-time employees)
  • 4% match on 401k contribution after 1 year of employment (for qualifying employees)
  • Competitive pay and paid time off
  • Annual paid day to volunteer for a non-profit organization that matters to you
  • 50% off ice cream

Qualified candidates can follow up their online application with a resume, cover letter and compensation requirement emailed to anna.batten@jenis.com.

ASSISTANT SHOPKEEPER - CALABASAS, CA

The job of the Assistant Shopkeeper is to partner with and support the Shopkeeper and Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect. The dynamic leadership duo of Shopkeeper and Assistant Shopkeeper runs their shop like it’s their company (while having all of Team Jeni’s there to support them.) They hire, train, schedule, and manage a team of 10-30 Ice Cream Ambassadors while learning about customer service, people management, and soulful entrepreneurship.

We’re growing, and as we grow we will need new Shopkeepers. The best way to hire an exceptional Shopkeeper is to promote an exceptional Assistant Shopkeeper. We think our Assistant Shopkeeper role is the best career development opportunity out there.

The qualified Assistant Shopkeeper candidate:

  • Has a great work ethic, a good heart, exceptional judgement, smarts, and common sense
  • Is energetic, positive, and a skillful communicator
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of what makes our ice creams so splendid
  • Prior management experience, particularly in the service industry, is a plus but is not required.

Assistant Shopkeepers at Jeni’s are offered the following employment benefits:

  • A one-month paid sabbatical after three years of continuous service
  • Excellent medical benefits (for full-time employees)
  • 4% match on 401k contribution after 1 year of employment (for qualifying employees)
  • Competitive pay and paid time off
  • Annual paid day to volunteer for a non-profit organization that matters to you
  • 50% off ice cream

Qualified candidates can follow up their online application with a resume, cover letter and compensation requirement emailed to anna.batten@jenis.com.

ASSISTANT SHOPKEEPER - FRANKLIN, TN

The job of the Assistant Shopkeeper is to partner with and support the Shopkeeper and Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect. The dynamic leadership duo of Shopkeeper and Assistant Shopkeeper runs their shop like it’s their company (while having all of Team Jeni’s there to support them.) They hire, train, schedule, and manage a team of 10-30 Ice Cream Ambassadors while learning about customer service, people management, and soulful entrepreneurship.

We’re growing, and as we grow we will need new Shopkeepers. The best way to hire an exceptional Shopkeeper is to promote an exceptional Assistant Shopkeeper. We think our Assistant Shopkeeper role is the best career development opportunity out there.

The qualified Assistant Shopkeeper candidate:

  • Has a great work ethic, a good heart, exceptional judgement, smarts, and common sense
  • Is energetic, positive, and a skillful communicator
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of what makes our ice creams so splendid
  • Prior management experience, particularly in the service industry, is a plus but is not required.

Assistant Shopkeepers at Jeni’s are offered the following employment benefits:

  • A one-month paid sabbatical after three years of continuous service
  • Excellent medical benefits (for full-time employees)
  • 4% match on 401k contribution after 1 year of employment (for qualifying employees)
  • Competitive pay and paid time off
  • Annual paid day to volunteer for a non-profit organization that matters to you
  • 50% off ice cream

Qualified candidates can follow up their online application with a resume, cover letter and compensation requirement emailed to jacob.winger@jenis.com.

ASSISTANT SHOPKEEPER - POWELL, COLUMBUS

The job of the Assistant Shopkeeper is to partner with and support the Shopkeeper and Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect. The dynamic leadership duo of Shopkeeper and Assistant Shopkeeper runs their shop like it’s their company (while having all of Team Jeni’s there to support them.) They hire, train, schedule, and manage a team of 10-30 Ice Cream Ambassadors while learning about customer service, people management, and soulful entrepreneurship.

We’re growing, and as we grow we will need new Shopkeepers. The best way to hire an exceptional Shopkeeper is to promote an exceptional Assistant Shopkeeper. We think our Assistant Shopkeeper role is the best career development opportunity out there.

The qualified Assistant Shopkeeper candidate:

  • Has a great work ethic, a good heart, exceptional judgement, smarts, and common sense
  • Is energetic, positive, and a skillful communicator
  • Is organized and excels in a team environment
  • Is creative, resourceful, and a strong problem solver
  • Is calm under pressure
  • Has a knowledge and appreciation of what makes our ice creams so splendid
  • Prior management experience, particularly in the service industry, is a plus but is not required.

Assistant Shopkeepers at Jeni’s are offered the following employment benefits:

  • A one-month paid sabbatical after three years of continuous service
  • Excellent medical benefits (for full-time employees)
  • 4% match on 401k contribution after 1 year of employment (for qualifying employees)
  • Competitive pay and paid time off
  • Annual paid day to volunteer for a non-profit organization that matters to you
  • 50% off ice cream

Qualified candidates can follow up their online application with a resume, cover letter and compensation requirement emailed to hannah.jezewski@jenis.com.

 

Kitchen & Bakery

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