Accessibility

Our Commitment to Accessibility
At Jeni's Splendid Ice Creams, we strive for equal access to our products, services, and digital content. We are actively working to enhance the accessibility and usability of our website for all visitors, including those with disabilities.


Our Ongoing Efforts
We are committed to:

• Working continuously to improve our website's compliance with Web Content Accessibility Guidelines (WCAG)
  
• Running regular accessibility scans and implementing fixes
  
• Designing compatibility with common assistive technologies, including screen readers
  
• Supporting keyboard navigation

Need Assistance?
If you encounter any accessibility barriers while using our website, or if you have suggestions for improvement, we want to hear from you:

• Call our Customer Service team: 614-488-3224
  
• Email us at help@jenis.com with "Accessibility" in the subject line
  

Please include specific details about the challenge you experienced and any suggestions you may have. We will use your feedback to help prioritize our accessibility improvements.


Response Time
We review all feedback and work to implement necessary changes as quickly as possible.


Third-Party Content
Some content on our website may be provided by third-party vendors. While we do not control these vendors, we strongly encourage them to provide accessible content and will share any accessibility concerns with them.

Continuous Improvement
Our accessibility efforts are ongoing. We regularly test and review our website and are committed to addressing accessibility issues. Thank you for your patience and support as we work to make Jeni's Splendid Ice Creams accessible.