For customer service related to online home delivery orders or other general inquires, please contact us using one of the methods below. Support is available Monday through Friday, between 9:00 a.m. and 5:00 p.m. (EST).
For advance planning, please be advised our offices will be closed on the following dates:
5/28 Memorial Day
7/4 Independence Day
9/3 Labor Day
11/22 Thanksgiving
11/23 Day after Thanksgiving
12/24 Christmas Eve
12/25 Christmas Day
Orders placed online during closed hours will be processed on the next open business day.
If you’re an existing wholesale customer looking to place an order, please contact your sales coordinator at 614-407-1400. Support is available Monday through Friday, between 9:00 a.m. and 5:00 p.m. (EST).
If you’re an existing wholesale customer looking to have us at one of your store-wide events, please complete a Retailer Event Request Form.
If you’re interested in carrying Jeni’s at your retail location, please connect with us through the email address below.
Weddings, birthdays, anniversaries, holidays, garden parties, bachelorette outings, cocktail-hour meet-and-greets. From not-on-our-shop-menu items to party packages with our Street Treats Truck, we have you covered.
If you’re interested in having Jeni’s at your event, please complete an Event Request Form.
Completing the form does not guarantee booking. A Jeni’s representative will follow up with you within 24 hours of your request. For pricing inquiries email events@jenis.com.
Jeni’s has a long history of supporting causes that are dear to our company and our communities. In order to create the most impact with our funding, we have committed to supporting three broad initiatives that align with our company mission: building stronger communities, creating a resilient healthy food system, and protecting Earth’s splendor and resources. To be considered for a donation, you must be a 501(c)(3) or other qualified charitable organization.
Click here for the donation request form.