Review topics: [flavor, delivery, gift, order, combo, favorite, treat, ice cream, notes, 5 stars, swirl, surprise, amount, combination, crust].
Reviews
Great Customer Service
"There was an issue with my order and it was never delivered. When I contacted Jeni's I received an immediate response with 2 options: Cancel the order and get a full refund or have another order sent out immediately. I chose the second option and it was taken care of immediately. No forms, no process, no questions, no delays. It was just done with a very nice apology and a thank you for choosing Jeni's. The order arrived 2 days later! You don't see customer service issues handled like this anymore. The person I dealt with was outstanding in every possible way. Thank you Jeni's for making it so easy to do business with you. I am a customer for life!!!!"
— Alfred I. (5/5)
genius combo
"Never stop making this! I’m an adventurous eater and didn’t see this combination as being that extreme and thought it would be pretty subtle. However, I was pleasantly surprised by the depth of this herbaceous salty sweet treat. Before my first bite I wouldn’t have known that I would experience the joy of tasting something unlike I’ve never bet tasted before and be so delicious. I also enjoyed learning the history of the flavor on the back and something old but new again. Please open a store on the east coast and thank you for making amazing ice cream."
— Sarina M. (5/5)
My New Favorite
"This is an unexpected surprise- smooth, flavorful and delicious ice cream. I didn’t see this coming - we bought because it was so unique and I’d keep that on my always list."
— Rebecca (5/5)
Best and Most Interesting and Most Luscious Ice Cream Flavors
"Simply the best ice cream we have ever had. The variety of flavors break the dull vanilla, chocolate etc. mold and are at first interesting and then the flavor hits - and WOW! We were introduced to Jeni's via a gift. We hold them in much greater esteem."
— James D. (5/5)
I love Jeni's!
"First, let me say that I LOVE Jeni's ice cream. I ordered it to Washington state for my birthday. It came frozen and, as always, delicious! By far my favorite flavor was the Blackout Chocolate Cake. Very rich and chocolatey. My second favorite was the Earl Grey Creme Brulee. The texture and flavor combos were incredible. We also really enjoyed the Powdered Jelly Donut (delicious raspberry swirl) and the Buttercream Birthday Cake (exactly what it sounds like, lots of cake and sprinkles). The biggest surprise was Bayleaf Cheesecake, which many of my friends guessed was churro or horchata during a blind taste test! I will say, I would not buy Sweet Cream Biscuits and Peach Jam again. Even though it's made with peach puree, the peach somehow tasted syrupy. It was also a bit salty for me. Thank you Jeni's!"
— Taylor M. (4/5)
Bay Leaf Cheescake
"Very rich and the flavor is GREAT. the cake pieces are a treat and mix in very well."
— Bernard B. (4/5)
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"Phenomenal and super unique. I’d get this one again."
— Ben R. (5/5)
Worth trying
"I typically avoid cheesecake ice creams but I was curious about the bay leaf. The bay leaf is a great spin. It tastes like vanilla with depth and a hint of pine notes. I gave it 4/5 stars because while it does taste good, I can't eat a lot of it."
— Brittany D. (4/5)
Surprised!
"We were really surprised by how much we LOVED this ice cream. It’s now a forever favorite!"
— Nicole K. (5/5)
It's pretty good but earl grey is still my favorite
"Like the title says"
— Allison H. (4/5)
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