Reviews
Good Ice Cream if it Comes Completely Frozen
"This is a great new flavor. My only issue was that when UPS delivered it at the end of a hot day the dry ices had gone and the pints had half melted. Jeni’s needs to find a way to make sure these deliveries don’t sit on a delivery truck in hot weather but actually come to the customer completely frozen."
— Adam C. (4/5)
Katie in customer care
"Best customer care to go along with the best ice cream. I had an issue which was out of Jeni’s control, UPS did not deliver on time. Ice cream arrived partially thawed, tasted good but was a bit grainy from the thaw and my refreezing. I emailed Jeni’s and Katie sent new out immediately. Wanted the taste and consistency to be up to their high standards! Great company!!!"
— Jana A. (5/5)
WHAT'S NOT TO LIKE (LOVE)? ABSOLUTELY NOTHING!!!
"Best ice cream i have ever eaten AND I AM 81!!!!, tried them all. Inventive flavors (need a bigger freezer) Usually run out of room when the new order comes in and have to give some away to the concierge desk in my building. (and they LOVE me) My husband is not an ice cream eater!!! I just wish you had a shop in the Big Apple (or maybe i don't :-) I imagine you feel the real estate is tooo expensive or toooo much product in the city? I know we are saturated with EVERYTHING BUT we have plenty of room and customers. . Joni"
— JONI R. (5/5)
Internet Order
"I received 9 flavors by delivery. They were all melted when they arrived. They had settled and were foamy on top. I put them in the freezer hoping they could be salvaged but nope. They all tasted terrible. The delivery arrived in a cooler, but no dry ice included. I also received a delivery from Greaters on the same day in the same kind of cooler that included dry ice. These had no melting and tasted great. i’ve had your ice cream before and really like it. I ordered to get some flavors not seen in the stores."
— Lisa L. (5/5)
Good but not on my favorites list
"I'm a marshmallow fan so i was hoping this would have a little more of a marshmallow element throughout. Otherwise the flavors and textures were very nice."
— Katrina H. (3/5)
Make your own,or buy Jenis!
"This is my absolute dream of the ice cream world. Like I said,make your own ice cream or buy Jenis. I moved from making my own ice cream to only ever Jenis and I’m not even sorry! Her ice cream and my own are very close. It saves money and time. It’s always yummy. Every spoonful."
— Nancy N. (5/5)
Best Flavor
"Another flavor that should be offered year round. It's perfectly balanced. Could use more chocolate throughout but otherwise pretty flawless."
— Stephen C. (5/5)
Dripping with sauce
"Delicious. Lots of thick chocolate throughout, and graham chunks. I would have loved for the marshmallow flavor to be more toasty. Almost burned/caramelized. Still yummy though!"
— Lisanne B. (4/5)
So good!
"Love the campfire s’mores because it tastes great but also its soy, egg and nut free for those of us who suffer with allergies. 10/10"
— Shari L. (5/5)
Unbelievable
"Two thumbs up and a snap! Beautifully packaged, as promised ice cream arrived to Tulsa Oklahoma completely frozen! Incredible!! ALL flavors are exceptional, can’t decide what my favorite is. Gotta try them, it’s truly worth it"
— Elizabeth M. (5/5)