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  • Guaranteed frozen delivery

    Pints arrive in an insulated box with plenty of dry ice.

  • Nationwide delivery

    We ship to all 50 United States and the District of Columbia.

  • Instagram-worthy unboxing

    Pints are packaged with an artful attention to detail.

Overall rating: 4.8554215 / 5 from 249 reviews.

AI Generated Review Summary

Jeni's Salty Caramel ice cream, known for its unique flavor and nutty quality, has been a hit since 1996. Customers praise its delicious caramel, perfect flavor, and the intention to order again. The gift aspect is also highly appreciated.

Summary topics

  • Caramel Quality: 12%
  • Flavor Appreciation: 23%
  • Product Popularity: 5%
  • Repeat Order Intention: 4%
  • Gift Appreciation: 14%

Review topics: ["flavor","selection","shipping","order","packaging","gift","customer service","service","texture","blend","favorite","ice cream","goodness","chocolate","treat","caramel","hit","jeni","salt","pint","idea","balance","collection","surprise","brand","family","recipients","enjoyed","success","jeni\u2019s"].

Review highlights

  • "Salty Caramel is my favorite flavor: it's the perfect balance of not-too-sweet with just enough salt."Claudia
  • "The flavor is truly amazing and fresh and crisp tasting."Patty M.
  • "I contacted Jeni's and they made it right immediately by sending out a new order that arrived in good, frozen condition."Sherry C.

Reviews

Heartbroken - please bring Salty Caramel back

"I first had Salty Caramel in 2009 and it instantly became my favorite ice cream of all time. I ordered it online until I finally saw it in our grocery store - I literally did a happy dance in the frozen foods aisle when I found it and bought six pints. They lasted less than two weeks. I've been searching for it at the grocery for the last couple of months and came here to order it online as it's almost summer and time to make homemade ice cream sandwiches. I'm heartbroken to learn it's been discontinued. I've told so many people about this ice cream. I understand that other companies have tried to copy you and offer this flavor, but NO ONE does Salty Caramel like Jeni. Please consider bringing it back."

Ice S. (5/5)

Bring it back!!!

"I am dismayed and shocked that salty caramel has been discontinued!! I was in denial for weeks, eagerly stalking frozen food aisles, assuming there was some kind of production delay. Now I am in full mourning, missing this iconic, original, and best flavor Jeni’s has ever made. Nothing comes close to replacing its salty, sweet sensation so please listen to your loyal devotees and bring it back!!!"

Julie O. (5/5)

PLEASE I NEED THIS TO GET THRU LAW SCHOOL

"This ice cream is my one source of comfort. My cat and my husband are great but seriously I need this ice cream back immediately. It was during my finals that I realized none of my grocery stores have it in stock anymore. I literally was in tears in the parking lot. If I have to study for the bar exam without it I am going to be very upset!!!!"

Emily B. (5/5)

Please bring this back

"All Jeni’s ice cream is exceptional, but this flavor was the flagship. I’m having a hard time understanding why this would be discontinued, but there’s flavors like “basque cheesecake”. It would be like hostess discontinuing twinkees or McDonald’s discontinuing McNuggets. Please bring it back! Thank you!"

Adam S. (5/5)

please bring it back

"This is the best ice cream flavor of all time and pairs SO deliciously well with your waffle cones. I miss it and no flavors hit the same way :("

Colette (5/5)

Exceptional

"It is the best ice cream I have ever had in my life. THE BEST. Why. . . oh why would you guys remove it from the shelves?? Had I known, I would have stocked up. The flavor and texture are so smooth. It is light and not overly sweet. Just perfect."

Gabrielle (5/5)

We miss salty caramel

"This was in Jeni's top 3 flavors, to see it discontinued is devastating. We've tried so many other salted caramel brands and nothing compares to Jeni's. Please bring it back in the original recipe. So many customers are disappointed to see it go, and we don't go purchase a different Jeni's flavor, we buy a different brand trying to find something similar, which seems like a bad business move. Life is bleak right now, please bring back our little bit of sunshine and hope."

Liz (5/5)

Bring back SALTY CARAMEL

"PLEASE bring back Salty Caramel, pairs well with milkiest chocolate!!"

Kris (5/5)

BRING IT BACK. PLEASE!

"PLEASE bring this back. I have MCAS (basically severe allergies) and this is the one flavor that I indulge in. This is so sad. This is an iconic flavor for so many people. Genuinely heartbreaking."

Anna G. (5/5)

All time favorite ice cream of any brand!

"I was shocked to find out this was removed as a regular flavor! Salty Caramel has been a staple of Jeni's since I first tasted it at the North Market in Columbus many years ago. Please bring it back as a regular flavor!"

Nicole B. (5/5)

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