Contact Us

General Inquiries & Customer Service

For customer service related to online home delivery orders or other general inquires, please contact us using one of the methods below. Support is available Monday through Friday, between 9:00 a.m. and 5:00 p.m. (EST).

Address:
401 N. Front Street Suite 300
Columbus, OH 43215
Live Chat:
Unavailable
Phone:
614.488.3224
Email:
[email protected]

Wholesale

If you’re an existing wholesale customer looking to place an order, please contact your sales coordinator at 614-407-1400. Support is available Monday through Friday, between 9:00 a.m. and 5:00 p.m. (EST).

If you’re an existing wholesale customer looking to have us at on of your store-wide events, please complete a Retailer Event Request Form.

If you’re interested in carrying Jeni’s at your retail location, please connect with us through the email address below.

Phone:
614.407.1400
Email:
[email protected]

Events & Catering

Weddings, birthdays, anniversaries, holidays, garden parties, bachelorette outings, cocktail-hour meet-and-greets. From not-on-our-shop-menu items to party packages with our Street Treats Truck, we have you covered.

If you’re interested in having Jeni’s at your event, please complete an Event Request Form.

Completing the form does not guarantee booking. A Jeni’s representative will follow up with you within 24 hours of your request. For pricing inquiries email [email protected].

Donations

Jeni’s has a long history of supporting causes that are dear to our company and our communities. In order to create the most impact with our funding, we have committed to supporting three broad initiatives that align with our company mission: building stronger communities, creating a resilient healthy food system, and protecting Earth’s splendor and resources. To be considered for a donation, you must be a 501(c)(3) or other qualified charitable organization.

We have temporarily suspended our community events and donations.  Once we are back to the business of making ice cream, we will also get back to the business of supporting our communities. 

 

 

Employment

Everything it takes to run an ice cream company, we do it ourselves, in-house: making ice creams, designing and installing store decor, photography, producing videos, writing, and graphic design. We don’t always have spots to fill, but we’re always on the lookout for talent, hustle, and guts. Think you have what it takes?

 

Home Office

Address:
1145 Chesapeake Ave Ste L
Columbus, OH 43212
Phone:
614.488.3224
Email:
Jeni Britton Bauer
Founder & Chief Creative Officer
[email protected]
John Lowe
Chief Executive
[email protected]
Charly Bauer
Special Projects
[email protected]
Media Inquiries
[email protected]