Welcome to Jeni’s Splendid Rewards
Starting now! The more ice cream you get, the more ice cream—and other cool stuff!—you get. Join Jeni’s Splendid Rewards and earn your way to free ice cream (of course), a birthday gift, and epic, members-only extras (think early access to new flavors, giveaways, and tons more).
Download the NEW Jeni’s app today and let the splendiferousness begin!
*For now, Jeni’s Splendid Rewards is only available on scoop shop purchases (in person or pickup and delivery orders via the Jeni’s app). Coming VERY soon to jenis.com for nationwide shipping. Stay tuned!
What is Jeni's Splendid Rewards?
It’s our rewards program that allows you to earn points towards free ice cream with every purchase in our shops or via local delivery.
How does it work?
You’ll earn 1 point for every $1 you spend in scoop shops or via the Jeni’s app. And you’ll earn a free scoop on your birthday.
As you earn points, you can redeem them for rewards to use on future purchases. Once you have 100 points you can redeem for a $5 reward.
What is the name of the app and where do I get it?
The name of the app is “Jeni’s” and you can find it in the Apple App Store or Google Play store.
Can I join at the scoop shop during checkout?
At this time, no. We recommend downloading the app and signing up before you head into the shop. You can also sign up immediately after purchase and scan your receipt to earn points on your first purchase. Just be sure to ask an ambassador for a receipt when you checkout.
When do I start earning points?
As soon as you create a rewards account. You’ll get 20 points just for becoming a Jeni’s Splendid Rewards member.
Can I redeem partial points (less than 100 points)?
You cannot redeem a reward until you’ve reached 100 points. If you have more than 100 points, you can select the amount of the reward you want to use (for example, use $7 of your $10 rewards and save the remaining reward for your next visit).
What can I use my points on?
Almost anything you want! Pints, scoops, merch. You can use them at scoop shops or via the Jeni’s app.
Do my points expire?
Points expire after 12 months of earning the points, so be sure to turn your points into rewards!
Do I earn points on gift card purchases?
You don’t. Points are not earned on tax, shipping, gift cards, or tips.
Is there a cap to the number of points I can earn?
Nope! There’s no limit to the number of points you can earn. Just know that points will expire after 12 months if you don’t use them.
Can I earn rewards points for an online/nationwide shipping order from Jenis.com?
If you order for delivery via the Jeni’s app from your neighborhood scoop shop—yes! You’ll earn points. Orders placed for nationwide shipping (via UPS) at jenis.com are not yet eligible for rewards points. BUT we’re working on it! Stay tuned for more details there.
Can I earn rewards points when I buy Jeni’s at the grocery store?
No. You can earn points on purchases made at scoop shops and via the Jeni’s app.
Can I earn points when I buy Jeni’s through a third-party delivery service such as UberEats, Postmates, Doordash, etc?
No. You can only earn points at scoop shops or via the Jeni’s app.
How do I refer a friend?
Go to the “MORE” tab on the app, click invite friends and use the unique code to refer your friends. For every new friend you refer to the Jeni’s app, we will give you 10 bonus points after your friends register and make their first purchase.
I forgot to sign into my account. Can I retroactively add points?
Of course. The easiest way to add points after purchase is to scan your receipt barcode in the Jeni’s app. We can also add points to your account if you have proof of purchase (receipt), made the purchase in the last 30 days, and became a rewards member prior to purchase. Our customer advocates (reachable via jenis.com) can help sort this out.