We are absolutely devoted to making better ice creams and bringing people together. It’s what gets us out of bed in the morning and keeps us up late at night. We believe that you can grow a business as a community of people, with artful attention to detail and the customer experience, and get continuously better at the same time. That REALLY great ice cream served perfectly in a sparkling and beautiful space, with attentive and in-the-moment service (we believe service is an art) brings people together and helps them connect. And that sometimes sparks fly. And that there should be more sparks flying, generally. We like to make people feel good.
Our ice creams have a uniquely smooth texture and buttercream body, with bright flavor and clean finish (we don’t use synthetic flavorings, dyes, or off-the-shelf mixes). You may notice the absence of a long list of stabilizers and emulsifiers on our label; we prefer the more complex process of building texture and flavor without them. Our flavors stand alone straight from the pint or melt perfectly into a fruit pie, birthday cake, crumble, crisp, or cookie—the perfect accessory for your dessert.
It takes a community of people to build ice cream from the ground up: growers, makers, producers, suppliers, customers. We call it the fellowship model—combining values from the good food world with tools from the 21st century. We believe we get higher quality ingredients when we have relationships with the people we’re buying from, so we buy direct whenever we can. Making ice cream this way requires more work and skill than traditional ice creams made with flavorings and colorings, but we think it’s worth it.
Jeni has been making ice creams professionally for two decades. Before that, she studied art, worked in a bakery, and had a serious hobby blending perfumes and collecting essential oils. Jeni founded Jeni’s Splendid Ice Creams in 2002. Her ahead-of-the-trend vision—using whole ingredients and dairy from grass-pastured cows, rather than synthetic flavorings and commodity ice cream mix—coupled with inspired flavors sparked the artisan ice cream movement more than a decade before it would become a top food trend.
We are a company of people—human, fallible, imperfect, uneven. Our differences are our strengths. We bring our full selves when we walk through the door. All of it. That’s what gives us our edge. We pursue our mission like professional athletes do sport: never satisfied, always pressing, moving forward, looking for ways to get better. From science and business to art and design and customer service. And we prize three things above all else: talent, hustle, and guts. Think you’ve got what it takes?
Jeni’s is a Certified B Corporation endorsed by the international nonprofit B Lab as a company that meets rigorous standards of social and environmental performance, accountability, and transparency. Using Direct Trade and Fair Trade ingredients, employing a diverse team of people, working with women- and minority-owned businesses—it’s all part of how we operate and an important part of our company culture.