Have gifts to send?
Note: Due to modified operations—to help prevent the spread of COVID-19—and high order volumes, the earliest we can ship any new gift concierge orders is the week of 8/10.
Whether you’re sending 10 or 200 gifts, our gift concierge service makes it super simple to send Jeni’s to your clients, friends, and family members. Just call or email—or get started below—and we’ll take care of all the details for you. It’s a beautiful thing.
(614) 488-3224 or email@example.com
Still curious? See our FAQs
Step 1: Download
If you’re sending 10 or more gifts, the easiest way to get all of the shipping information to us is to complete an order form (it’s a spreadsheet). You’ll know exactly what information you need to provide, in what format, and you’ll be able to do it all at once.
Step 2: Choose Your Gifts
This is the fun part. Pick a mix of your favorite flavors, or shop by collection. Need help? Call, email, or live chat with a gift concierge and they’ll help you pick some sure bets.
Step 3: Upload Order Form
Fill in the fields below with your contact information and then upload and submit your order form. A gift concierge will be in contact within two business days.
HOW DO YOU SHIP ICE CREAM? WON'T IT MELT?
We pack our frozen goods in an insulated shipping box with enough dry ice to keep the contents perfectly frozen well into the evening of the delivery date. It gets colder inside that box than it does in your freezer: -109.3°F. Our ice creams are guaranteed to arrive frozen!
WHERE CAN YOU SHIP JENI'S GIFT ORDERS?
We ship to all 50 United States and the District of Columbia. We do not ship internationally at this time, sorry.
HOW MUCH DOES SHIPPING COST?
We offer flat-rate shipping based on the zip code of your shipping destination. You can order as little as 4 pints and as many as you like – and still pay the same flat-rate per delivery.
|SHIPPING DESTINATION||SHIPPING COST|
|AL, AR, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA,|
MA, MD, ME, MI, MN, MO, MS, NC, NH, NJ,
NY, OH, OK, PA, RI, SC, TN, VA, VT, WI, WV
|ND, NE, SD, TX||$13 or $19
(determined by destination zip code at checkout)
|AZ, CA, CO, ID, MT, NM, NV, OR, UT, WA, WY||$19|
WHICH DAYS OF THE WEEK CAN YOUR ICE CREAM BE DELIVERED?
Our ice cream can be delivered every day of the week except for Sunday and Monday, though not all shipping destinations are eligible for Saturday delivery.
CAN I SPECIFY WHEN MY GIFT ORDERS SHOULD BE DELIVERED?
Yes, please include the desired week of delivery where indicated in the downloadable order form, or contact our Gift Concierge Team for more assistance. We will ship your gift orders so they will be delivered between Tuesday and Friday of that week.
DO YOU OFFER DISCOUNTS ON LARGE VOLUME ORDERS?
Yes, we do extend discounts on orders meeting certain volume thresholds. Contact our Gift Concierge Team to learn more.
CAN I INCLUDE PERSONALIZED GIFT MESSAGES WITHIN EACH PACKAGE?
Yes, please include the message for each recipient where indicated in the downloadable order form, or contact our Gift Concierge team for more assistance.
CAN I INCLUDE CORPORATE MARKETING MATERIALS IN THE PACKAGES?
Yes, if the materials can fit within our packaging. Contact our Gift Concierge team to learn more.