Gift Concierge

Have gifts to send?

Whether you’re sending 10 or 200 gifts, our gift concierge service makes it super simple to send Jeni’s to your clients, friends, and family members. Just call or email—or get started below—and we’ll take care of all the details for you. It’s a beautiful thing.

(614) 488-3224 or gifts@jenis.com

Still curious? See our FAQs

Step 1: Download
Order Form

If you’re sending gifts to a lot of people, the easiest way to get all of the shipping information to us is to complete an order form (it’s a spreadsheet). You’ll know exactly what information you need to provide, in what format, and you’ll be able to do it all at once.

Download Order Form

Step 2: Choose Your Gifts

This is the fun part. Pick a mix of your favorite flavors, or shop by collection. Need help? Call, email, or live chat with a gift concierge and they’ll help you pick some sure bets.

Shop Now

Step 3: Upload Order Form

Shipping information complete? Gifts messages included? Fill in the fields below with your contact information and then upload and submit your order form. A gift concierge will be in contact within 24 hours (one business day) with your total cost and next steps.

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  • Accepted file types: doc, xlsx, xlsm, xls, xls, xlt, dsv, pdf, jpg, png, gif.
  • This field is for validation purposes and should be left unchanged.

GIFT CONCIERGE FAQs

HOW DO YOU SHIP ICE CREAM? WON'T IT MELT?

We pack our frozen goods in an insulated shipping box with enough dry ice to keep the contents perfectly frozen well into the evening of the delivery date. It gets colder inside that box that it does in your freezer: -109.3°F. Our ice creams are guaranteed to arrive frozen!

WHERE CAN YOU SHIP JENI'S GIFT ORDERS?

We ship to all 50 United States and the District of Columbia. We do not ship internationally at this time, sorry.

HOW MUCH DOES SHIPPING COST?

We charge a flat-rate of $13 per shipment for regular two-day service. Priority Overnight is also available. Inquire for current pricing.

WHICH DAYS OF THE WEEK CAN YOUR ICE CREAM BE DELIVERED?

Our ice cream can be delivered every day of the week except for Sunday and Monday, though not all shipping destinations are eligible for Saturday delivery.

CAN I SPECIFY WHEN MY GIFT ORDERS SHOULD BE DELIVERED?

Yes, please include the desired week of delivery where indicated in the downloadable order form, or contact our Gift Concierge Team for more assistance. We will ship your gift orders so they will be delivered between Tuesday and Friday of that week.

DO YOU OFFER DISCOUNTS ON LARGE VOLUME ORDERS?

Yes, we do extend discounts on orders meeting certain volume thresholds. Contact our Gift Concierge Team to learn more.

CAN I INCLUDE PERSONALIZED GIFT MESSAGES WITHIN EACH PACKAGE?

Yes, please include the message for each recipient where indicated in the downloadable order form, or contact our Gift Concierge team for more assistance.

CAN I INCLUDE CORPORATE MARKETING MATERIALS IN THE PACKAGES?

Yes, if the materials can fit within our packaging. Contact our Gift Concierge team to learn more.